02/09/2025
📌 Digital Skill Highlight:
CRM Tools — What Are They & Why Should You Care?
Running a business or managing clients? Then you need a "CRM too" in your digital toolbox!
CRM stands for "Customer Relationship Management" — these tools help you:
▶️ Track leads and customer info
▶️Follow up with clients effectively
▶️Organize sales, marketing, and communication
▶️Improve customer satisfaction
Whether you're a small business owner, virtual assistant, or freelancer, using a CRM means no more scattered notes and missed follow-ups!
Top CRM tools to explore (free + paid):
➡️HubSpot: This is great for beginners as it has so many features
➡️Zoho CRM
➡️Salesforce : This is for large teams
➡️Trello or Notion: Lightweight alternatives
💡 Want to learn how to use a CRM for your work or business? Let me know in the comment section! 🥰🥰🥰🥰