28/07/2026
Broadband complaints just hit a record low in the UK 📉
Ofcom: 6 complaints per 100,000 customers in Q1 2026, down from 40 in 2011.
TalkTalk still worst (10). Plusnet best (4). Virgin Media's turnaround stalls after 2 quarters at the top.
Ofcom's latest figures show telecom complaints fell to record lows in Q1 2026, with broadband complaints down 85% from their 2011 peak.