24/7 Community Management

24/7 Community Management We provide community management and customer service to businesses, 24/7.

This guide will help you create a social media customer service strategy from scratch and answer frequently asked questi...
19/07/2020

This guide will help you create a social media customer service strategy from scratch and answer frequently asked questions about social customer support.

This guide will help you create a social media customer service strategy from scratch and answer frequently asked questions about social customer support.

The hotel industry continues to enter uncharted territory due to Covid-19. Here are five ways to alter your brand commun...
25/04/2020

The hotel industry continues to enter uncharted territory due to Covid-19. Here are five ways to alter your brand communication on social media for the current business climate.

Boutique hotels can use this as an opportunity to strengthen the bond with your guests by providing relevant and thoughtful content

More than half of respondents said that it was either 'extremely' or 'very' important for a brand to respond to their fe...
07/04/2020

More than half of respondents said that it was either 'extremely' or 'very' important for a brand to respond to their feedback on social.

A new report from Boston Digital looks at why people follow brands on social, and what they expect in regards to a business response.

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