What are the opening hours?

Monday 9am - 5:30pm Tuesday 9:30am - 5:30pm Wednesday 9:30am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5pm

Training Matters - TM

Home
United Kingdom
London
Training Matters - TM

Training Matters is the only magazine providing news, training and insight specifically for the pharmacy support team.

Proud organisers of the annual Recognition of Excellence Awards, the only UK awards for pharmacy support staff.

08/12/2025

Meet Rachel Smith, our most recent Staff in the Spotlight! Since Rachel's first day, she has committed to learning and embedding herself into pharmacy life. ✨

Now, just over a year later, she is adored by customers and colleagues alike. 💫

From being a hairdresser one day to a healthcare adviser the next, Rachel Smith took a chance at a new career. Both her and the community are now reaping the re

05/12/2025

Our most recent CPD module covers social prescribing in-depth. How does it work within the NHS? Who can refer patients to link answers? What is ?

Find the answers at the link. ☺️

Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine

03/12/2025

We are almost at the end of our Counter Conversations module series! 💜 We hope you have learnt invaluable lessons from these modules, including this month's on body language.

Head to the link to watch it now. ✨

Part 11 of this short video series focusing on the pharmacy team's soft skills set looks at the impact your body language can have when communicating in the pha

01/12/2025

Today marks the beginning of Crohn's and Colitis Awareness Week! 🌟 Read all about how you can get involved, spot symptoms and recommend potentially life-changing resources to customers.

This December, the pharmacy team can get involved in Crohn’s and Colitis Awareness Week by getting clued up on symptoms, knowing when to refer and supporting

28/11/2025

Indigestion? 😔 Heartburn? 🔥 Acid reflux? 🥴

This feature explores the differences between these conditions, what brings them on, and how to treat them - or even better, prevent them.

Despite indigestion and heartburn being extremely uncomfortable, they usually don’t indicate anything serious and can be easily treated in the pharmacy. There

26/11/2025

You've heard of aging gracefully, but do you know about aging healthily?

This Older People's Health feature looks at how nutrition, social engagement and exercise impacts how we age.

You’re only as old as you feel, as the saying goes. And with the right lifestyle choices, customers can influence what that age is – to a certain extent. We

24/11/2025

This month's The Professional Assistant module is here! With a focus on women's intimate health, it covers everything from spotting symptoms for various conditions to treatment options and advice on signposting. 🌸

Pharmacy teams have a huge role to play in helping customers with intimate health issues, delivering OTC and self care advice on the topic with sensitivity in m

21/11/2025

The sudden drop in temperature this week saw the UKHSA and Met Office issue Yellow and Amber alerts across the country, warning against health-related risks of cold weather. ❄️

Our in-depth feature below explores just what these risks are.

Cold weather is not just uncomfortable. It can be life-threatening, particularly for those with underlying conditions, facing financial difficulty or trapped in

19/11/2025

We are currently experiencing one of the most severe flu seasons in years. 😳

In this feature, we continue to look at how you can best help customers dealing with the , a or . Link below.

With the 2025/26 winter season set to bring a severe rise in respiratory illnesses, pharmacy teams are likely to be busier than ever supporting customers with c

17/11/2025

✨ Today marks the beginning of Self Care Week 2025. ✨

Head to the link below for more on how you can continue to champion in the pharmacy.

This National Self Care Week, pharmacy teams have the perfect opportunity to empower customers to take their health into their own hands.

14/11/2025

Learn to love feedback with our latest video learning module! ⚡ We walk you through top tips for giving and receiving feedback, from customers and colleagues alike.

Part 10 of this short video series focusing on the pharmacy team's soft skills set looks at how to approach sensitive health topics with patients and customers.

12/11/2025

Fancy listening to something educational on your next commute, or while you've got dinner on the go?

Our latest podcast discuses how you can help customers better understand their smoking habit to ultimately empower them to give quitting a go. 🚬

Pharmacy Magazine Podcast: Talking Pharmacy · Episode

Address

London

Opening Hours

Monday	9am - 5:30pm
Tuesday	9:30am - 5:30pm
Wednesday	9:30am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 5pm

Website

http://www.tmmagazine.co.uk/

Alerts

Be the first to know and let us send you an email when Training Matters - TM posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Want your business to be the top-listed Media Company in London?