Training Matters - TM

09/04/2026

Understanding the practical, ethical and legal considerations around supplying emergency hormonal contraception is vital.

Check out our CBD module for professional guidance.

Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine

07/04/2026

Hair loss is common, but can cause people to feel unhappy about how they look. 😔

Check out this month’s 10 Minute Clinic at the link below for when to refer and to boost your customer conversations about hair loss. ⏰

This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers in different category areas. This mo

05/04/2026

Ni****ne pouches are a common alternative when trying to quit smoking, but are they risk-free? 🚭

Take a look at this month’s Public Eye for more information on the risks of ni****ne pouches and possible legislation that may be coming soon. 👀

Ni****ne pouches are tobacco-free but they are far from risk-free, and concerns are mounting about high ni****ne content, aggressive marketing and regulatory lo

03/04/2026

April is Stress Awareness Month!

With so much going on in the world and customers' daily lives, knowing how to recognise symptoms of stress and anxiety and understanding different coping techniques can make all the difference. 🧠

Stress has a very real impact on many of us daily, but by getting involved in Stress Awareness Month, you can help people to manage their stress better – and

02/04/2026

Chronic pain affects over a third of adults in the UK.

OTC analgesics are often a go-to option, but research also shows promise in helpful holistic options, like sleep and nutrition, worth exploring. 💤 🍏

For many people, the go-to for treating chronic pain is an OTC analgesic. However, there are some more holistic practices that can help too.

01/04/2026

There are over 300,000 people registered as visually impaired in the UK. 👩‍🦯‍➡️

This month’s scenario runs through how you can help advise a customer with sight loss.

Check it out via the link below.

This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers struggling with visual impairment.

30/03/2026

Did you know that around 18 million people in the UK suffer with hayfever each year? 🤧

Check out this month’s The Professional Assistant module via the link below and boost your knowledge on OTC solutions and self-care advice.

Hayfever can affect customers differently, with some people experiencing mild symptoms while others struggle significantly. Pharmacy teams can help with OTC sol

28/03/2026

With a wide range of home testing kits now available, customers may be using them without support from a healthcare professional. 🧪

Make sure you are ready for queries on using tests, interpreting results and more with this in-depth feature. 🩸

Some customers may want to monitor their health out of curiosity, whereas others may be struggling to see a GP. We explored the vast variety of home testing t

27/03/2026

Customers with questions about contraception? 💞

Help support your customers with family planning and sexual health with our in-depth article. It explores forms of contraception and fertility considerations.

Check out the link below.

Community pharmacy teams have an increasingly important role to play in offering advice, reassurance and confidential care for family planning and sexual health

26/03/2026

Meet Larissa Lankoande, dispensary manager and this month’s Staff in the Spotlight! 💫

After more than a decade in the pharmacy, Larissa’s passion and skills show no sign of slowing down. 📈 Click the link below to read more about her!

After many years at Hado Pharmacy, Larissa Lankoande is still as passionate about caring for customers as she was when she first started.

13/03/2026

You've got three weeks left to enter the RoEs! ⭐ Don't forget and leave it 'til next year... we want to hear from you! 🌟

Enter at https://bit.ly/3XHRebE