Training Matters - TM

Training Matters - TM Training Matters is the only magazine providing news, training and insight specifically for the pharmacy support team.

Proud organisers of the annual Recognition of Excellence Awards, the only UK awards for pharmacy support staff.

Introducing this month's Staff in the Spotlight!  ⭐Read all about Emma's inspiring journey at the link below. ✨ 🌟 💫
22/08/2025

Introducing this month's Staff in the Spotlight! ⭐

Read all about Emma's inspiring journey at the link below. ✨ 🌟 💫

Emma Sears’s keen instinct to help others has meant she has excelled in her role working in a community pharmacy.

Did you know that four people in the UK die from asthma every day? 🚑This feature looks at the state of   care in the UK ...
20/08/2025

Did you know that four people in the UK die from asthma every day? 🚑

This feature looks at the state of care in the UK and how you in the pharmacy can make a tangible difference asthmatic customers, plus more on and .

Alongside providing medication for asthmatic customers and those with COPD, pharmacy team members can also provide essential lifestyle advice key to preventing

18/08/2025

We have arrived at the 7th module in our communications series! ✨ ✨ This one is all about knowing when to refer your customers to a specialist, GP or the pharmacist.

Click in the link to watch the short video module. 💫

https://bit.ly/45w9JGb

The NHS recently announced the introduction of a cancer ‘super-jab’ capable of treating 15 different types of cancer, bu...
14/08/2025

The NHS recently announced the introduction of a cancer ‘super-jab’ capable of treating 15 different types of cancer, but what is it exactly, and how does it work?

Head to the link to read our investigation. 💉

The NHS recently announced the introduction of a cancer ‘super-jab’ capable of treating 15 different types of cancer, but what is it exactly, and how does i

Have you been following along with our menopause modules, in conjunction with CPPE - Centre for Pharmacy Postgraduate Ed...
11/08/2025

Have you been following along with our menopause modules, in conjunction with CPPE - Centre for Pharmacy Postgraduate Education? ☺️

Check out our latest module, which explores treatment options like .

The fourth part in our series on menopause, looking at hormone replacement therapy as a treatment option.

Everyone experiences   from time to time, but do your customers know the difference between a tension headache and a mig...
04/08/2025

Everyone experiences from time to time, but do your customers know the difference between a tension headache and a migraine, a cluster headache and one brought on by dehydration? 🤕

Everyone experiences headache from time to time, but do your customers know the difference between a tension headache and a migraine, a cluster headache and one

This quick, 10-minute clinic has all you need to know about advising customers with  , from self care to onward referral...
26/07/2025

This quick, 10-minute clinic has all you need to know about advising customers with , from self care to onward referrals.


This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers in different category areas. The flowchart

Tomorrow is International Self Care Day! A super important topic for all of us in community pharmacy, read all about how...
23/07/2025

Tomorrow is International Self Care Day! A super important topic for all of us in community pharmacy, read all about how you can get involved and champion the message.

Following on from WHO’s Self Care Month, Self Care Day falls on 24 July (24/7), symbolising that self care can be practiced 24 hours a day, seven days a week.

Do you know what to recommend to treat a verruca, or how to help a customer struggling with sciatica? Our foot and leg c...
21/07/2025

Do you know what to recommend to treat a verruca, or how to help a customer struggling with sciatica? Our foot and leg care feature covers the plethora of foot and leg conditions your customers may need advice for. 🦶

From verrucas to varicose veins, pharmacy teams are perfectly placed to help customers look after their feet and legs to stay mobile and pain-free.

This feature is all about achieving a balance. What does it mean for your customers to be a 'healthy' weight, when shoul...
16/07/2025

This feature is all about achieving a balance. What does it mean for your customers to be a 'healthy' weight, when should you advise weight loss drugs, and how can customers get in all their nutritional needs? 🍇

Weight loss drugs have helped many people on their weight management journey, and now new research is showing that they may have more benefits. Eating a varied

This month's The Professional Assistant module covers everything your customers may encounter when it comes to children'...
12/07/2025

This month's The Professional Assistant module covers everything your customers may encounter when it comes to children's pain and fever. 👶

Children are prone to pain and fever, from the inevitable growing pains and teething to bouts of the flu and colds. Luckily, parents and caregivers can find ple

04/07/2025

We have another short video module ready for you! Learn how to manage challenging customer interactions in just 6 minutes with our expert advice. 🌟 🌟 🌟

https://bit.ly/44CnzXb

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