16/09/2026
🔄 Changing managing agent is only the beginning…
From the outside, a managing agent handover might look straightforward. But behind the scenes, there’s a huge amount of work involved in understanding the building, its finances, contractors, outstanding issues and – most importantly – the people who live there.
In this article, Sarah Cleaver, Managing Director at Cleaver Property Management Ltd, explores what really goes on during a handover, from checking service charge accounts and chasing missing records to carrying out site visits and understanding the issues residents have been dealing with.
She also looks at why clear communication is so important in those crucial first few months – and why a new managing agent can't realistically fix everything overnight.
📖 Read the full article: https://www.newsontheblock.com/news-opinion/the-hidden-work-behind-a-managing-agent-handover
