15/11/2025
A massive shift is coming to the world of travel: Experts predict AI will automate 60% of hotel operations in the next five years.
From AI-powered housekeeping to chatbots handling 80% of routine guest inquiries, the technology is transforming everything. But as transaction points become digital, where does the essential human element of hospitality fit in?
This article examines the surge in AI investment, the potential for 40% fewer back-of-house staff, and the strategic importance of focusing human teams on creating memorable experiences.
Join the conversation: Do you prefer seamless automated service, or do you value genuine human connection at a hotel above all else?
Read the article: https://wincwire.com/ai-transformation-set-to-automate-60-of-hotel-operations-by-2030/