15/11/2025
The leader of Breckland council has said it will continue to use a hotel for temporary accommodation despite mounting concerns over anti-social behaviour.
The NR19 Hotel in Dereham has come under increasing scrutiny from councillors and members of the public in recent months due to ongoing concerns about crime and disorder linked to the Grade-II listed building, also known as Hill House.
A recent Freedom of Information request carried out by this newspaper revealed there have been nearly 250 police call outs to the property in the past five years.
Sam Chapman-Allen, leader of Breckland Council, said the authority would “continue to work with the landlord” and insisted the hotel had been deemed safe following inspections.
“To give the residents of Dereham some confidence, it is a safe property. We have inspected it from a building safety perspective.
“We will continue to monitor it from our perspective to make sure that it is compliant and we will continue to work with Norfolk Police around the anti-social behaviour.”
Breckland has previously said it is aiming to cut down its usage of the hotel amid ongoing investment into council-owned temporary accommodation, however Mr Chapman-Allan has pointed to the issues the council is facing in terms of supplying this particular housing.
He added: “The challenge for us as a housing authority is we haven’t got enough single bedroom units across the district and our mindset is we always want to house someone within Breckland so we can provide that wrap-around service.
“These individuals are entitled to reside in Breckland. Our job is to try and find them a home and give them that security so they can begin to rebuild their lives.”
A separate report over the summer found that vulnerable “households” – which included more than 100 ex-offenders – are being housed in Dereham from councils as far afield as Great Yarmouth and East Suffolk.
Mr Chapman-Allen said Breckland Council was “working really hard” to ensure it was not “saturating” the NR19 Hotel or any other site in the market town.
“We will continue to urge our fellow colleagues across Norfolk not to place further burden on that property but also the wider Dereham area,” he said.
✍Original copy via Local Democracy Service by Henry Durand