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A Norfolk council has issued a public apology to its clerk after spending more than £4,000 investigating allegations aga...
09/06/2026

A Norfolk council has issued a public apology to its clerk after spending more than £4,000 investigating allegations against her.

Hethersett Parish Council (HPC) has confirmed that all complaints made against Sara White were “without merit” and have been dismissed.

In a statement posted on Facebook, it offered a “sincere and unreserved” apology for its handling of complaints and her formal grievance against the authority.

The council has refused to say what the nature of the complaints were.

The scandal has gripped the council for around six months, during which time the council has been discussing staffing issues behind closed doors.

Ms White has not been present at a council meeting since December.

In February, an HR advisor was hired to “support the parish council and assist with staffing matters”.

The following month, the council suggested an investigation into the handling of complaints should take place.

Minutes of the exempt section of the April full council meeting reveal an external investigator was brought in, at a cost of £4,215.

That same month, the authority decided to suspend its staffing committee, so no more of its meetings were held.

An extraordinary meeting was then held on June 1 to discuss the latest matters involving staff.

However, the public were excluded from that part of the meeting, with the minutes stating what was discussed will remain confidential.

Leslie Dale, chairman of the council, refused to comment.

When asked to discuss the affair, he said: “Not now and probably never.”

✍Original copy by Ben Robinson, Local Democracy Reporter

Plans to revive a Norwich street where nearly 20 homes were once evacuated and demolished due to subsidence could soon c...
09/06/2026

Plans to revive a Norwich street where nearly 20 homes were once evacuated and demolished due to subsidence could soon clear a major hurdle.

Norwich City Council’s cabinet will meet this week to consider awarding a £980,000 contract for enabling works at Argyle Street as part of a £2.852 million scheme to deliver 14 affordable homes on a site that has stood empty for a decade.

The enabling works – which include ground remediation, stabilisation, and piling – are needed before construction can begin, due to the site’s complex ground conditions caused by historic chalk mines running beneath it.

Previous homes were demolished after tenants were moved out in 2009 when tests revealed the buildings were at risk of subsidence – where the ground beneath a property shifts or sinks.

That saga was the second time in recent decades that the street has made headlines.

In the 1980s, it was home to Britain’s longest running squat and became known as the Republic of Argyle Street.

After the squatters were evicted, the original homes were demolished in 1985 and new properties built.

However some of those buildings lasted only 30 years and were knocked down in 2015, having been empty and boarded up for six years.

A previous attempt to tender the full project as a design-and-build contract in 2023 also ran into problems, after four of six shortlisted contractors withdrew over concerns about the ground conditions, with the final bidder also pulling out.
Following further ground investigations, the council is now recommending a two-stage approach – separating enabling works from the main build – with four specialist contractors identified to bid.

The 14 homes, designed by Ludham-based architects WT Design, will range from one-bedroom flats to four-bedroom houses and will all be available for social rent.
They will also include heat source pumps, solar panels and electric vehicle charging points.

The cabinet is set to vote on the proposal on June 10.

The Republic of Argyle Street

Argyle Street made national headlines at the end of the 1970s, when it became home to Britain’s longest running squat.

The majority of two-up/two-down terraced houses in the King Street and Ber Street area had been demolished in a radical 1950s city council clearance scheme.
There was a move for the university to buy the surviving terraced houses, such as those in Argyle Street, from the council for student accommodation.

But those plans fell through and 120 squatters moved in to the empty houses, forming a co-operative and seeking financial aid from the government.
In 1981, a £1m renovation grant was agreed but the following year council proposals to sell or lease the site to the co-operative were blocked.

And in 1985, the so-called ‘Republic of Argyle Street’ members were evicted and the bulldozers quickly demolished the homes, with new properties built in their place.

✍Original copy by Henry Durand, Local Democracy Reporter

🐶 A photographer who lived in 18 houses before suffering a “breakdown” over her “miserable” 9-5 job has escaped the UK r...
09/06/2026

🐶 A photographer who lived in 18 houses before suffering a “breakdown” over her “miserable” 9-5 job has escaped the UK rental market to live in a converted van with her dog, with bills costing just £670 a month.

🚐 Nicole Keefe, 28, was constantly moving around as a child “due to situations out of (her) control”, and said the idea of living in a van had “always” intrigued her.

However, she followed a more conventional route, attending university between 2016 and 2020 before working as a photographer, feeling she would “never” be able to afford her own home.

In September 2023, she had a “breakdown” after “hating” her job, and just 12 hours later, her car was written off.

She bought a converted Ford Transit on Facebook Marketplace for around £8,500 a few weeks later and moved out of her rented home with her beagle-petit griffon Vendeen cross McCartney.

Nicole parked near work during the week and spent weekends exploring the UK, before quitting her job around nine months later to take a campsite role in Dorset.

Since then, Nicole has gone freelance as a photographer, content creator for businesses and social media manager, travelling across the country with McCartney by her side, from Scotland to North Wales.

Nicole told PA Real Life: “People question how I can afford this way of life – I always think: ‘I’m sleeping on the side of the road, showering in public showers, using a compostable toilet and you want to know how I can afford this when you have a house, car’ – it’s quite funny really!

“People online have called me a benefit scrounger and lazy even though I’ve never claimed benefits a day in my life… I certainly haven’t used them to fund my lifestyle.

“I just think misconceptions are all over the place, it’s just a different way of living.”

Nicole has lived in 18 different houses over the years, moving frequently as a child and relocating after breaking up with partners in adulthood.

Despite van life always being on her “radar”, she ended up “following a typical path” – earning a degree in fashion at Coventry University between 2016 and 2020 before working full-time as a photographer in a fashion studio in Washington, Tyne and Wear.

After three years in the role, Nicole was still struggling to afford rent and felt she would “almost never” be able to own a home.

She added: “I hated my job and I had a bit of a breakdown one night just ruminating on how I couldn’t find a way out of this cycle.

“I was not in a good place mentally at the time one bit and just couldn’t see how to get out of this overall situation.”

Less than 12 hours later, she said someone crashed into the back of her car and wrote it off.

A few weeks later, in September 2023, she bought a converted Ford Transit on Facebook Marketplace for around £8,500.

She soon decided to live in it full-time to save on rent and began renovating it.

“There’s a kitchen area, sink, bed, solar panels and I added in a fridge, gas camping hob and air fryer and got a new mattress,” Nicole explained.

“I made it a bit more me by adding in some leopard print and just decorating it over time.”

While continuing to work her 9–5 job, she lived in the van, parking in a nearby car park and travelling around the UK at weekends.

She did this for nine months with her dog, McCartney, while most of her family thought she was “a bit nuts”.

In June 2024, she secured a campsite cleaning job in Dorset and quit her job.

She worked there for three months, using her weekends to explore the south coast.

At first, she struggled with limited human interaction, as she “hated (her) own company”, but gradually became more content and her mental health improved.

Nicole said: “I have no idea what life would’ve been like if that crash hadn’t happened but I don’t even want to know.

“It put me on the path for the best years of our lives.”

She then got a job in a coffee shop in Wi******er while building her freelance work, becoming a full-time photographer, social media manager and content creator for businesses in December 2024.

In a typical month, she said she spends around £250 on van repayments, £30 on a gym membership to use the shower facilities, £60 on a phone contract with unlimited data, £30 on vehicle tax and £150 on food.

She said her fuel spending has risen significantly over the past year – a full tank, which once cost around £100, now costs closer to £150.

Since September 2023, her social media following has grown – under the handle , she has more than 7,500 followers on TikTok and 4,800 on Instagram.

Nicole said she has been “constantly on the move”, usually staying in roughly the same area for a month at a time.

Her highlights so far have included visiting the south coast and South Wales.

“If I have some work in the south I need to physically be there for, I’ll travel around that area for a week or so prior,” she explained.

“Then once I’m done I’ll slowly just migrate to wherever seems good.

“It’s more slow travelling these days, just taking more time to enjoy areas rather than going, ‘OK, Wales this week, Scotland next.’”

She spends “most nights” in car parks and roadside spots, feeling “very safe”.

However, in March this year, her van broke down after the engine nearly exploded due to a broken oil seal.

The repairs cost £2,000 and she had to stay in hotels while the van was being fixed.

One of Nicole’s favourite aspects of van life is that every day “can be wildly different”, from swimming in the sea to exploring mountains.

However, she likes to maintain a routine, watching the sunrise, having a coffee and walking her dog each morning.

Reflecting on her experience, she said she does not “miss anything about conventional housing”.

“It’s not for me,” Nicole explained.

“Sure there are conveniences, and plumbing and central heating is great, but it’s just not a worthy trade-off for me.

“Now when I do visit friends and family, a house just feels so big and almost unnecessary, which probably sounds so ridiculous.”

She also believes she has become far more “capable of making things work out”.

She said: “My younger self absolutely adores me, she thinks I’m the best person ever.

“I don’t think she would believe our life now unless she saw it for herself.”

Looking ahead, she cannot see herself giving up van life any time soon.

“There has never once been a moment in these two-and-a-half years where I’ve thought ‘I can’t do this anymore’…” Nicole explained.

“There’s never anywhere I’d rather be.”

✍ By Molly Powell, PA Real Life

💪 A 16.5st mum with diabetes lost more than 7st after an embarrassing incident on holiday. ⚖ Michelle Siderfin, 47, bega...
09/06/2026

💪 A 16.5st mum with diabetes lost more than 7st after an embarrassing incident on holiday.

⚖ Michelle Siderfin, 47, began gaining weight after having children Jonathan, 29 and Kerri, 26.

She spent years "yo-yo dieting" but always regained the weight and was diagnosed with type 2 diabetes. But it was when a plastic deckchair gave way beneath her on holiday that she decided to change for good.

Determined to make a change after the deckchair broke when she sat down for a drink on holiday, she joined Slimming World. Soon she began to lose weight, and had less joint pain and breathlessness.

Michelle's lifestyle changes meant she dropped from a size 20 at 16st 6lbs to size eight at 8st 9lbs. Not only that, but she stabilised her blood sugar levels - and now no longer needs to use insulin to control her diabetes.

She has now become a weight-loss consultant herself to help others, and shared her story for Diabetes Week this week. Michelle, from Whalley Range, Manchester, said: "I tried many diets over the years, but I always felt hungry and never satisfied so I’d give up.

"Over time, my weight kept creeping up and during a routine appointment with my GP he explained that I had type two diabetes and would need to go on insulin. That moment on holiday was the tipping point for me, I was so embarrassed when everyone turned to stare at me.

"Before losing weight even walking upstairs made me out of breath. Now I go for walks with my family and use the stairs instead of the lift. I feel so much healthier in myself.”

Married mum-of-two Michelle struggled with her weight after having children and cycled through endless short-term diets. But none seemed to work and she would always give up - as her weight continued to rise.

The retail worker munched on food deliveries, including curries, kebabs and McDonald's most evenings out of convenience. She said: "I’d spent years yo-yo dieting and feeling miserable."

After being diagnosed with type two diabetes, she needed to go on insulin, which made her feel even worse. She said: "I felt like I was losing control of my health and my confidence."

By the time she went on a family holiday in Lanzarote summer of 2016, she was tipping the scales at 16st 6.5lbs. And her turning point came when the chair collapsed beneath her while sat outside on the patio having a drink with her family.

She said: "I didn’t recognise myself anymore and I hated how I felt. We went to sit on the patio furniture outside, as I sat on the chair, the back totally snapped.

"I smashed my head off the paved area, luckily I didn't cut myself, but people looked with disgust or of pity. It was so embarrassing. I didn't want my kids to see that. It was mortifying. I ran inside and cried.

"I knew I had to do something not just for me, but with my daughter about to give birth, I wanted to make sure I’d be around to see my grandchildren grow up too. Something has to be the catalyst for you to make a change, and that was mine."

Michelle took a leap and joined her local Slimming World group in August 2018. She was educated by a consultant on how to eat proper meals, but lower-calorie ones, so she could still lose weight.

She began cooking more at home, eating filling meals and enjoying her food again, without having to sacrifice things she enjoyed. And as the weight began to drop off, Michelle was thrilled at how much healthier and more confident she felt.

Michelle reached her target weight of 8st 9.5lbs in January 2025 dropping from a size 20 to a size eight. Most notably, she found her diabetes far easier to control - allowing her to feel she had "taken back control" of her health.

She said: "Before losing weight living with type two diabetes was quite scary, it was a constant battle to keep my blood sugar under control as my diet really was all over the place.

"It’s about balance now and enjoying a healthy lifestyle that I can stick to long-term. Everything is so much more manageable, my blood sugar is at a normal level and I feel like I’ve taken back control of my health.”

She even decided to become a Slimming World consultant in April 2025, to help others like her. Michelle said: "I want other people to know that change is possible when you are kind to yourself and have the right support.

"You don’t have to feel ashamed or stuck. Small changes add up to make a big difference to your health, including conditions like type two diabetes. I'll always remember stepping on those scales when I reached my target weight - it was like winning the lottery."

DIET BEFORE

Breakfast - Danish pastry and bag of crisps

Lunch - crisp sandwich or ready meal

Dinner - takeaway anything from Just Eat ordered online

Drinks - Sugar cordial, Coca-Cola, sweet Starbucks coffee

Snacks - chocolate and crisps

DIET AFTER

Breakfast - wholemeal toast and peanut butter or Weetabix and berries

Lunch - Homemade vegetable soup

Dinner - beef hotpot with vegetables, chicken and vegetable tray bake

Drinks - Coke Zero, sugar-free Vimto

✍ Howard Lloyd

❌ Banning solid fuels like wood and log burners in UK homes could save 1,500 lives a year and a staggering £54m in NHS f...
09/06/2026

❌ Banning solid fuels like wood and log burners in UK homes could save 1,500 lives a year and a staggering £54m in NHS funding, a report has claimed.

🔥 Environmental consultancy firm Ricardo has called for more regulation around the use of solid fuel burners in homes, such as wood burners and log fireplaces, which it says is linked to heart problems, lung disease, strokes, cancer, and more.

😶‍🌫️ It also found that thousands of cases of diabetes and asthma are linked to domestic burning each year, affecting people’s quality of life and causing a strain on NHS resources.

Commissioned by Global Action Plan and Hertfordshire County Council, the report looked at the health impacts of domestic burning across the UK.

Its report found that domestic burning is one of the largest sources of fine particulate matter air pollution in the UK, a type of indoor emission pollution linked to a range of health issues.

Domestic combustion also contributes to an average of 3,741 new cases of diabetes and 1,493 new cases of asthma each year. These health issues not only have serious implications for a person's quality of life but also put strain on NHS resources, Ricardo says.

To investigate, the study estimated the impacts of fully enforcing existing Smoke Control Area legislation, such as banning the use of certain solid fuels or the use of chimneys to make smoke, compared to the behavioural change of removing all ‘non-essential’ domestic burning of solid fuels.

It found that stopping all non-essential domestic burning was estimated to save up to £54million in healthcare costs each year and prevent £164million in wider productivity costs to the UK economy annually, providing benefits almost five times greater than could be achieved using existing Smoking Control Area legislation alone.

Speaking in the report, Guy Hitchcock, air quality technical director, said: “Domestic burning releases fine pollution particles that can be absorbed through the lungs and bloodstream, leading to or exacerbating health issues including asthma, lung cancer, diabetes, and strokes – among others.

“This directly affects individuals in houses where burning takes place, but also neighbours and communities. From an economic perspective, these health issues cost the NHS millions every year and take up significant resource. Not only would reducing domestic burning improve public health, but it would reduce economic losses from time off work."

Larissa Lockwood, director of policy and campaigns at Global Action Plan, said: “We all need to stay warm this winter, and we also need to think about the health impacts of our heating choices. An open fire or wood burning stove is the most polluting way to heat a home - air pollution from wood burning stoves is cutting lives short, putting people in hospital, and contributing to serious health conditions for people across the UK.

“It’s an uncomfortable fact, but the health burden of wood burning on the British public is simply too big to ignore. Existing measures to curb wood burning emissions are not tackling the burning problem at hand.

"The UK Government must take action to ensure everyone can access cleaner, greener and more affordable heating – including ensuring homes are properly insulated – as well as strengthening powers to allow local authorities to tackle air pollution, and providing clear guidance for the public on the health harms of burning wood and other solid fuels in our homes.”

Since the report was published, the Government has said it will consult on measures to reduce the environmental impact of the public burning wood, such as stoves and bonfires, as it unveiled a consultation on its revised Environmental Improvement Plan.

Ministers said the consultation will try to minimise the impact these changes have on those who need to burn wood and to respect traditional festivals such as Bonfire Night and Diwali.

The Government has tightened the target to cut the concentrations of PM2.5 – a fine particulate pollutant linked to asthma, lung disease and heart conditions – by 30% by 2030 compared to 2018 levels.

The Environmental Improvement Plan (EIP) states: “The burning of solid fuels is a large contributor to national emissions of fine particulate matter (PM2.5) and is a major source of air pollution, especially in urban areas. The World Health Organisation considers PM2.5 the most harmful pollutant to human health (air pollution is responsible for 6.7 million premature deaths every year, World Health Organisation (WHO) 2025).

“These particles can enter the bloodstream and internal organs, and there is a growing body of evidence linking exposure with a range of debilitating health conditions including cardiovascular disease and asthma. We will consult on further measures to reduce emissions from domestic burning… Consult on new measures that cut emissions from domestic combustion, whilst minimising the impact on those that need to burn and respecting traditional celebratory festivals such as Bonfire Night and Diwali.”

A Government spokesperson said: “Air pollution is a serious public health issue. As set out in our NHS 10-Year Plan, we are committed to reducing emissions from domestic burning to protect public health and local communities.

“Since 2018, £575 million has been provided to support local authorities improve air quality and we are working alongside them to cut emissions so that everyone’s exposure to air pollution is reduced.”

✍ Alex Evans

A four-day working week would be a major step forward for disabled people’s inclusion in the workplace, according to a r...
09/06/2026

A four-day working week would be a major step forward for disabled people’s inclusion in the workplace, according to a report.

Research by Disability Rights UK, Patchwork Hub and the 4 Day Week Foundation suggested that a four-day, 32-hour working week with no loss of pay – rather than compressed hours – can improve the health, wellbeing and long-term employment sustainability for disabled workers.

The organisations said evidence from disabled and neurodivergent workers showed how greater control over working time and patterns can help people better manage impairments, energy-limiting conditions, medical appointments and caring responsibilities, while maintaining or improving productivity.

Making reduced working hours universal across an organisation helps normalise flexibility for everyone, removing stigma and reducing the need for disabled employees to request individual exceptions or disclose health conditions, it was suggested.

Dan White, of Disability Rights UK, said: “A four-day week, a genuine reduction in hours with no loss of pay, would make a transformative difference to disabled people, giving us the time and flexibility to attend appointments, manage fluctuating conditions, protect mental health and progress in our chosen employment.

“Employers would also see the benefits with gains in productivity and performance.”

James Reeves, campaign manager at the 4 Day Week Foundation, said: “This research shows that a genuine four-day week can be a powerful tool for inclusion in the workplace.”

Neil Shaw

An elderly couple are working 15-hour shifts in a pub just to survive — all while living in a damp home with a collapsed...
09/06/2026

An elderly couple are working 15-hour shifts in a pub just to survive — all while living in a damp home with a collapsed roof.

Susie and Bob Fraser, 79 and 82, from Devonport, Plymouth, had “ran out of hope” until a young man from Northern Ireland, who has built up an online community for his random acts of kindness, decided to pay them a visit last week.

Niall Donnan, from Newcastle, County Down, has travelled the world where he has offered hugs to thousands of strangers. The 24-year-old has helped a homeless man get off the streets in the process — and he recently started his Hug&Help campaign.

Speaking exclusively to the Mirror, he said: “From hugging strangers across the world, I’ve found that everyone needs a hug, everyone needs a moment of connection, and it’s something so beautiful.

“I just love the idea of Hug & Help because you are offering someone that moment of connection that maybe they haven’t had in a while — and you are helping to change their life. I am so excited to see where it goes.”

Susie and Bob
This takes us on to Susie and Bob whose daughter, Jojo, 55, recently messaged Niall on Facebook.

She sought his advice on how she could help her mum and dad after failing to get support from the authorities about her parent's desperate living conditions.

Just 48 hours after reaching out to Niall, the young lad was on a plane from Northern Ireland to Plymouth, leaving the family “shocked”.

He recalled: “Susie came up to me and hugged me without knowing what was going on and when I told her that she had been nominated for the Hug & Help campaign she broke down in tears. But it was happy tears.

“They told me that for years they had been in this ongoing battle and they had ran out of hope — and the reason she was crying was because she had this hope again.”

Niall has raised awareness about their situation and started a GoFundMe to help — which has already gained around £3,000 in donations.

Unlike most people their age, Susie and Bob have been unable to retire, and they require their pub jobs to pay their private rent and keep on top of bills.

However, recent times have been particularly challenging, especially given Susie suffered a heart attack. Despite this, she is still working six days a week for exhausting 15-hour shifts.

Bob meanwhile is a proud veteran who served in the Royal Navy for 12 years but he is now struggling with Chronic Obstructive Pulmonary Disease (COPD) and the impacts of an aneurysm in his head.

After finishing work, they return home to an unsafe property, and they now eat, sleep and cook in just one room, the only one they say is without damp.

Two days ago, their roof "completely gave way” and Niall spoke to us about what the money on his fundraiser will go towards.

He said: “The most urgent thing is their living conditions. They have holes in their roof and the house is damp, it is very very unsafe, especially with Bob’s condition.

“There was really bad rain and the water just completely seeped in through, part of the roof came down, so the biggest most obvious thing is to get them into a safer place.”

It is hoped they will be able to fundraise for a deposit so Susie and Bob can live a more stable and dignified life somewhere else.

The couple have been blown away by the reaction to the fundraiser and Bob “keeps saying he still doesn’t understand why someone wants to help him”.

They are the first people to take part in Niall’s Hug & Help campaign and he thanked every individual who has donated.

And in a final message, Niall, who can be contacted on his social media accounts (.donnan), said: “We have raised around 3,000 so far, I would encourage if there was any brands, companies or businesses out there that want to make a real impact and want to be part of changing real people’s lives then we would appreciate them getting in touch or making some sort of donation would be absolutely incredible.”

To make a donation to the GoFundMe page, you can do so here : https://www.gofundme.com/f/Help-Susie-And-Bob-Retire

✍ Liam McInerney

🛒 Most of us have, at some point, visited a supermarket. 💭 But very few of us think about the secret science behind shop...
09/06/2026

🛒 Most of us have, at some point, visited a supermarket.

💭 But very few of us think about the secret science behind shopping – how clever little details manipulate us into buying more groceries and, very often, things we don't actually need.

Tesco is by most measures the biggest and most successful supermarket in the UK.

"Tesco controls roughly a quarter of every pound spent on groceries in Britain," explains retail analysis YouTube channel UK Food Exposed. "Almost every part of the shopping experience inside their stores has been designed to make you spend more than you intended."

The analysts have identified 11 key tactics that retail experts employ to make you spend more – and they have some suggestions on how you can avoid them, and save money.

Temptation at the end of the aisle

One of the simplest, but still most effective retail tricks is to create end-of aisle displays. "End of aisle displays are designed to stop you," the video explains. "The products at the end of Tesco aisles feel like promotions because they are displayed like promotions, but many are sold at completely normal prices."

However, research shows that this kind of display can lift sales of a product by more than 30% without any actual price reduction.

To avoid being drawn in by these clever marketing techniques, the best advice is to always know what you need before even setting off to the supermarket, and stick firmly to your shopping list.

Fresh-baked bread

The enticing smell of the in-store bakery makes wandering around your local supermarket a somewhat pleasurable experience. But that mouth-watering aroma isn't just an accidental byproduct of Tesco's bakers making fresh bread, the video claims.

They say: "The smell of fresh bread increases hunger and encourages impulse buying. Tesco knows this. That is why bakeries are often positioned near entrances or high traffic areas."

Baking is timed for the busiest times of day, the video adds, so that the maximum number of shoppers are exposed to that appetising smell. They continued: "Ambient food scents have been shown in published studies to increase grocery basket size by measurable amounts. The smell changes how shoppers behave before they consciously realise it."

Check out the extras

These days, we have become used to checking out groceries ourselves, especially in smaller stores such as Tesco Metro outlets. But self-checkouts often feature enticing displays of little treats – such as sweets or magazines – that encourage impulse buying.

There is less "social friction" around making last-minute impulse purchases at an automated checkout, the analysts say 'Without a cashier present, customers often feel less self-conscious about adding extra items at the last second."

These little impulse buys might seem trivial in themselves, but over the course of a year of weekly shops, those small additions mount up to become a significant proportion of your total grocery bill.

True colours
When you visit the meat counter of Tesco, or any large supermarket, you're presented with row upon row of steaks, lamb chops and other choice cuts that have that red colouring that denotes freshly-butchered meat.

But in fact nearly all red meat quickly loses that colour and, while it's still perfectly good to eat, it doesn't look as tempting as it might. All of the big supermarkets pack their fresh meat in a protective atmosphere that prolongs its shelf appeal.

"That colour can create the illusion of freshness even when the meat has already been sitting packaged for several days," the analysts explain. "The colour tells you almost nothing about how long the meat has been in the package. The defence is to ignore the colour entirely and look at the packed date on the underside of the label.

"The packed on date is the only honest information on the package. Bright red meat packed four days ago is not fresher than darker meat packed yesterday. The colour is engineered. The date is not."

Going upmarket

Very often, when you're shopping using a mobile app, you'll see a tempting "personalised" offer pop up. That might be, for example, a special price on the premium version of a product you buy every week.

The analysts explains: "If you regularly buy standard pasta sauce, the app may tempt you to order a premium version with a temporary discount. Tesco sacrifices margin on that one transaction in the hope that you continue buying the premium version later at full price."

While your supermarket might be making a small loss on the initial discount, the logic is that over time you'll end up spending a lot more on the posh version.

Just as if you were shopping in person, the best policy is making your shopping list before opening the app, and sticking to it. Only take advantage of discounts on the products that are already on your list.

Lost in the supermarket

Supermarket layouts are scientifically formulated to slow you down. Essential such as milk, eggs, bread, and butter are rarely displayed near the entrance because Tesco – or whoever you shop with – want you walking past as many products as possible before reaching the produce you actually came in for.
"Every extra aisle increases the chance of impulse purchases," the analysts explain.

Similarly, occasional redesigns of your supermarket are rarely to make things more convenient for the customer. Instead they're intended to break any habits you might have built up that see you missing certain aisles: "Disoriented shoppers spend longer in store, look at more products, and buy more unplanned items."

Every extra minute you spend in store will increase the amount you end up spending, research has shown.

However the supermarket is laid out, though, you'll nearly always find the "healthy" options such as fruit and veg just inside the entrance. The pattern is consistent enough that the food retail industry has its own term for it: Halo Licensing.

Once you're bought some salad, you're subconsciously more comfortable with the idea of buying some pizza.

Stick with the stickers

Every now and then, as you wander the aisles of your local Tesco you'll find a shelf full of items with yellow 'reduced' stickers, usually signifying something that's coming close to its "best before" date. "Most Tesco stores reduce products in waves throughout the day," the analysts explain.

"Early reductions usually happen in the morning. Larger reductions tend to happen in the afternoon and evening when stores need products cleared before closing."

If you have the time to do some research, the analysts say, you can save yourself a pretty penny. They said: "Spend two weeks learning your local Tesco reduction schedule. Note the times when meat is reduced. Note the times when bakery items are reduced. Within a month, you will have a personal map of the optimal times to shop at your store That map can permanently lower your food bill."

A weekly shopper who takes full advantage of Tesco's yellow sticker system can save up to 30% of their weekly bill – over the course of a year they can end up saving over £1,000.

Remember your dates
The "best before" and "use by" dates printed on food packaging have completely distinct meanings. Tinned tomatoes that are years past their best before date are not likely to dangerous. They might just be slightly less tasty.

"Food waste in British households costs the average family hundreds of pounds per year," the analysts explain. "A significant portion of that waste is driven by date confusion. The rule is simple. 'Use by' means do not eat after this date. 'Best before' means it is no longer at peak quality, but it is still safe."

By monitoring what's in your larder, and understanding when produce is still safe to eat, you can cut down on your food waste and save yourself a sizeable sum of money.

Shop international

As in many other supermarkets, that less-busy World Food aisle is a great place to find bargains. Products such as rice, lentils, spices, coconut milk, tinned beans, sauces, and condiments can often be found at prices significantly lower than similar products elsewhere in the store.

"The products are often similar," the analysts say, "The pricing strategy is not. Tesco knows shoppers browsing the World Foods aisle are generally more price conscious and more likely to compare prices carefully."

A pack of basmati rice in the world food aisle, to pick just one example, can easily be half the price of a near-identical product sold elsewhere in the store.

"Make a habit of checking the World Food section first for staples like rice, lentils, tinned beans, and cooking ingredients," the analysts advise. "The savings add up immediately and they persist week after week."

The devil is in the data

Tesco, like any other big supermarket, isn't just a scaled-up version of your old corner shop. It's a sophisticated data-driven business that analyses customers' individual spending habits in real time to measure their retail habits.

Customers who change brands, or stop buying altogether, in response to price increases are identified and sent entirely different offers and discounts to those shoppers who doggedly stick to the same list every week no matter what their weekly bill comes to.

"This is the part most shoppers never think about," the analysts explain. "Tesco does not just know what you buy. Tesco knows what makes you change your behaviour. They know which prices you tolerate. They know which prices push you toward an alternative. They know whether you respond to discounts, to multi-buys, to premium offers, or to loyalty rewards."

Equally, this huge swath of data is analysed on a nationwide scale, influencing Tesco's buying strategy as well as determining retail prices.

Join the club
Tesco's Club Card scheme is one of the most successful loyalty card schemes of its kind. But in the real world, benefits of such schemes can be mixed. A 2024 report from the government's The Competition and Markets Authority found: "Our comparative price analysis indicates loyalty prices generally do offer shoppers savings when compared with the price of the same product at other supermarkets when it is not on promotion at the other retailers.

"But this is not always the case, and we found several loyalty priced products which were significantly more expensive than the cheapest price available at other supermarkets at that time, so there is value in shopping around."

One reason the Tesco Club Card is certainly worth getting, though, is the reduction it offers for one of its most popular products – the meal deal. Instead of paying £4.25, users pay £3.85.

Essentially, if you have the time to research discount and "yellow sticker" offers carefully, and the discipline to stick to a carefully-planned shopping list, you can save yourself a fortune But for most of us, the convenience of having everything we need in one place more than balances the extra that we spend by sticking to the same supermarket every week.

Tesco were contacted in connection with this story, but as yet have not responded.

✍ Michael Moran

Address

Norwich

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