Lightening the Load

13/09/2025

🤩Our Team are Amazing!

🤩 It's Official!

🤩 In a recent survey of our customers, our wonderful team scored 9.8 stars 🌟 out of 10 for the wonderful service they deliver.

⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ 🌟

🤩One respondent said they are "Very Happy" with the service. All of the other respondents said they are "Extremely Happy" with our service!

❤️This is some of the feedback we received:

"Would not hesitate to recommend Lightening the Load- does what it says in the title!"

"Extremely pleased"

"Your presence just brightens the house"

"Willing and able, sound advice, great communications and empathy. Can be relied upon. Professional approach whilst maintaining the human touch."

"The person we see is always on time, friendly and very patient with my partner"

"Easy to contact , good feedback, flexible"

🥰🤩A huge well done to our fabulous team!🥰🤩

05/09/2025

It was wonderful to meet Katie at our team meeting last night. The Sapcote Memory Hub CIC is a wonderful resource for our nearby communities. Please do check it out! Thanks again Katie - myself and the team gained a lot from your visit! 😊

20/08/2025

20/08/2025

Helping others lead happier lives!🥰

18/08/2025

🥰OUR CUSTOMERS HAVE BEEN HAVING A WONDERFUL SUMMER! ☀️

☺️So have we! We have loved every minute of supporting our wonderful customers to live their best lives possible!

🍦We have had many outings
👰 We accompanied someone to their grandaughter's wedding
🧒 We have arranged and accompanied a few customers to regular hairdresser and medical appointments
☕️ We have taken customers on trips to cafes, garden centres, shops, other places they have chosen
🎁 We organised and accompanied a customer to a birthday treat out with a visiting relative
🥪 We have made picnics and accompanied customers to a favorite picnic spot
😢 We have supported someone who has recently been bereaved to get back on their feet again
🏃‍♀️ We have supported customers to do their seated or other exercises
🍰 We have baked cakes, made soups and other tasty favourite dishes with customers
🐶 Some of us have brought our 4 legged friends to visit our customers which they have loved
🚶 We have walked with some of our customers if they are able
🌺 We have supported some of our customers to choose and arrange flowers
📖 We have read to customers who cannot see so well 👓
🎵 We have sang with some of our customers
🤔 We have reminisced and looked at old photos
🧳 We have engaged customers in recounting memories of past holidays
🥘 We help many customers with food preparation
🧺 We have helped do laundry and light household duties
🌺We have watered customers'gardens
♟️ We have played dominoes, scrabble, draughts, cards with some customers
🏥 Continued our visits when a customer in hospital

Plus so much more!

🥰Most of all, we continue to provide an expert, friendly, person centred service. Our fabulous team are amazing companions to our customers, great listeners and always go over and above to ensure our customers are the happiest they can be.

We have always been by the side of our fabulous customers supporting them to do exactly what they want to do.

We spend much of our time engaging and supporting our customers to feel motivated so that they feel like living the best life they can. This way they feel they have things to look foreward to and feel like there is meaning and purpose in their lives.❤️

For more information about our unique services and our amazing very special team - please call:

Tel: 0787 404 2416

Or please message by clicking the message icon above

Or email - [email protected]

18/06/2025

💟 Are you caring for someone with dementia or memory problems
💟 do you know someone who is socially isolated & experiencing loneliness
💟 our day club provides social interaction, cognitive stimulation & stimulating activities
💟 come for a taster session for free

17/06/2025

"When you become frustrated with older people because of what they cannot do, think of how frustrated they must feel because they can no longer do it."

It's easy to feel a surge of frustration when an older loved one struggles with tasks that once seemed simple for them.
Watching them grapple with technology, forgetful moments, or physical limitations can test our patience. However, in these moments, it's essential to remember that our frustration is but a shadow of what they must be experiencing internally.

In the grand tapestry of life, the roles we play often shift. Today, we may be the ones offering support; tomorrow, we might find ourselves in need of it.
By approaching our older loved ones with empathy, we honor their journey and enrich our own, creating a legacy of compassion that transcends generations. ❤☀

14/06/2025

🥰When we meet families for the first time, one of the first things we do is ask if they know about Attendance Allowance and if necessary, out of goodwill, we often signpost them to help or hands on guide them on how to apply!

Our older people deserve to have the means to help support them. They have lived long lives, put so much into society themselves over the years, worked hard, raised families, lived, loved, laughed.

😢Many older people live in a world of day to day hardship in terms of their health, loneliness, reduced mobility and so much more.

Please take a few minutes to watch this video:

https://www.facebook.com/share/v/1KBHZrQycv/?mibextid=wwXIfr

10/06/2025

❤️🐶Did you know that our furry friends can bring about feelings of happiness, an improved sense of well-being, stimulate cognition, they can help reduce stress and anxiety, help make people feel loved, offer companionship, encourage physical activity, evoke memories - plus so much more!

🥰Most of our wonderful team
have dogs! With the permission of their families, it became a dog loving week when their four legged friends visited our customers.

On top of that one of our team went to a dog birthday party 🥳 this evening! It's all things 4 paws 🐾 this week!

Our customers have really enjoyed their time with our team's wonderful pooches! 🥰🐶

10/06/2025

Well-being Pooch Week at
Lightening the Load 🐶 ❤️🥰!

19/05/2025

Lightening the Load - we have some sessions become available to help support wellbeing and putting meaning and purpose back into the lives of older people. Please check out our page and/or website where you will be able to see our fantastic local reputation and excellent feedback from our customers. We do not offer personal care. However, we often fit around personal care services.

At Lightening the Load, we pride ourselves in providing tailor made support, building positive relationships, supporting cognitive stimulation, developing friendships - the same person comes at the same scheduled agreed time. Our team are experienced, skilled, professional, have empathy, emotional intelligence and can think on their feet. They are kind, loyal, trustworthy and always go over and above. Feel free to give us a call for a no obligation, friendly chat to see how we may be able to help.

15/04/2025

🥳A HUGE SHOUT OUT TO OUR WONDERFUL TEAM🥳!

😃Someone pretty high up in the provision of older people's services in the area has just virtually begged us to expand our service saying "there is nothing else out there like your service!" They went on to say:

"your service helps keep people out of hospital, it helps the mental health of your clients and their families, it gives families a rest. It's all about keeping people stimulated and active. It is so needed!"

🎵 It was absolute music to my ears to hear that someone so responsible for older people's' services gets it and gets what we are about.

🥰I've had to explain that we want to keep our business small because it is the tiny personal details that make us so unique!🥰

We are often described as that extra family member. What we do is all about having the customer at the centre of everything we do going over and above often!

🥳Well done to our amazing team - I cannot explain in words how gushing this person was about our service today!🥳

Fran and the Team ☺️