
08/07/2025
Virtual tours are a gimmick.
Probably. That is - until you use them right.
Matterport is a brilliant platform. Crisp visuals. Immersive experiences. But a Matterport tour alone? It often lacks direction.
It’s like handing someone the keys to your shop and saying, “have a wander,” without actually guiding them.
Here’s the thing:
Most people using a virtual tour have never stepped foot in your business. So, if they were physically there, would you just let them roam around aimlessly?
Nope. You’d show them around. You’d highlight the best parts. You’d answer questions. You’d make a connection.
👆 That’s exactly why a navigation menu in your virtual tour is a MUST. It’s the digital version of you walking them through.
But it doesn’t stop there.
What’s the next step? That’s where most businesses fall flat.
Are you nudging them to:
• Book a consultation?
• Sign up to your newsletter?
• Reserve a space?
• Make a purchase?
Every virtual tour needs a clear call to action. Otherwise, it’s just a pretty space with no purpose.
The longer we keep someone engaged, the more likely they are to convert.
Virtual tours work. But only when they’re built with the customer journey in mind.