Social Media Strategist

20/03/2025

Free content marketing class for cake vendors happening at 7pm Ghana time

28/03/2024

I'm a passionate customer success professional with a fire in my belly to turn happy customers into raving fans! At Dream Host, I thrived in a fast-paced environment, building strong relationships and ensuring clients achieve maximum value from our product.

Here's what fuels my customer success superpowers:

Onboarding Rockstar: I'm all about smooth sailing! I've onboarded 30 new clients in record time, equipping them with the knowledge and skills to hit the ground running. My streamlined onboarding process even reduced churn by 15% within the first 30 days!

Retention Renegade: Customer retention is my middle name! Through personalized support and proactive problem-solving, I've boosted client retention by 35%
My clients love me – they consistently rate my service with a Net Promoter Score (NPS) of 65+

Data Detective: Data is my best friend! I analyze user behavior and trends to identify opportunities for improvement. Thanks to my data-driven approach, I've increased customer feature adoption by 10% – leading to happier and more successful clients.

Communication Maestro: Clear and concise communication is key! I excel at building rapport with clients, ensuring a seamless and positive experience every step of the way. My clients consistently mention my outstanding communication skills in their feedback.

Problem-solving Powerhouse: Challenges? Bring 'em on! I'm a resourceful problem-solver, always willing to go the extra mile to find creative solutions and ensure client satisfaction. I've even resolved many complex client issues saving the day and boosting client confidence.

Looking to elevate your customer success team with a passionate and results-oriented pro? Let's connect and chat about how I can help your clients thrive!

Success Experience , Onboarding Management, Communication -solving, Analysis

03/12/2023

Happy new month to our cherished customers

04/08/2023

You need to be consistent

27/07/2023

26/07/2023

5 Ways To Get Back Your Sales After Launching Your Product?

Did you just launch your online product or services and in just three days into the launch date, your sales keep dropping instead of soaring up.

I understand your frustration, and the amount you are about to lose if you read this to the end, I promise you will see more sales than you ever had since the launch of the product, and in roughly 3 months after the launch, you will smile to the bank.

But on the flip side, you are not making any sales and you wanna relaunch and make that sale, keep reading this, and now let's get into it....

26/07/2023

Are you one of the 73 percent of B2B marketers who use content marketing as part of their promotional efforts?

If you are, you’re probably well aware of all the benefits. There’s greater brand awareness, generating qualified leads, and establishing your authority. That’s just a start.

If you aren’t already using content marketing, it’s just a matter of time. This leads me to my next two questions.

How do you use content marketing? And how can you do it right and well?

The good news is there are countless marketing tools at your disposal to optimize and organize your content.

Whether you’re looking for the best content marketing tools or you want tools to help launch your campaign, the 10 I’ve featured helps you get the most out of your time and energy.

See below for the tools I use👇

21/07/2023

Welcome to FA Marketing visit my website on www.FeliciaAmu. com

15/07/2023

How you can Hunt the Products in Malaysia for TTS. 🙂

Firstly you must know what you have to sell or have the criteria in hand.😊

As I knew. I have to look for a product above RM20 ✅
AS I knew. I have to go in the home category with the product which must solve the main problems.✅
As I knew. That product and selling price must be value for money ✅

Also, I did a bit of research on Malaysian Audiences. What is their purchasing behavior? How and what they prefer and all. 🙂

Firstly I went to the Tiktok Ads Library and selected Malaysia country and searched the board keywords like home, kitchen, products, etc. ✅

Same as I did on the Facebook ads library while selecting Malaysia country. ✅

Finally, I got some 2-3 viable products ideas 😀

I went on Amazon, Shopee, Lazada, and Aliexpress and searched for that product. ✅

Went through all the listings reviews and all the reviews were positive and all listings had 4.9 ratings. 😀

Also went through the original pictures of the product through the reviews so I had an idea about the original product quality.😀

Then I worked on pricing and profitability. Reviewed all the competitors selling prices and did some measurements for my product landing cost and profits ✅

That's all. ❤️
This was just an unprofessional way to hunt some products. Will surely come up with more improvements once I learn and implement more. 😉😉

Thank you for reading ❤️
Raafiq.