13/01/2020
A recent report by Forrester Research says "2020 marks the beginning of a final, desperate fight for CMO relevance" -- and it recommends marketers broaden their roles to be responsible for all things customer.
But a recent Marketing Dive article suggests that the CMO role has gotten "too big to succeed and too easy to fail at." So, which is it? Should CMOs be responsible for more or less?
Can't wait to hear what you think!!