Memetics People Development

22/09/2025

Cohesion is Built when People Face New Challenges Together.

Most of us agree that is important, but meaningful doesn’t come from how entertaining an activity is, or how advanced the technology behind it may be. As social beings, what we remember most - and what bonds us more deeply - are the shared moments when we step into new environments and tackle challenges side by side.

One of the effective ways to strengthen is by creating constructive discomfort: situations where the team needs to navigate obstacles, work through uncertainty, and . When we go through this process together - supporting one another, - we create lasting that extend far beyond the activity itself.

02/09/2025

Driving Better Learning Transfer of Your Training

The core difference between corporate and traditional lies in their purpose and approach. Corporate training is a strategic for organizations - its main goal is immediate that enhances job and drives business results.

For learning transfer to work well, trainers need a deep understanding of adult principles. It’s not just about deciding what or how to teach; it’s about creating an environment where employees feel comfortable, have opportunities to , and can on their experiences - this is what helps new skills stick and be applied in real work situations. this kind of practical, reflective learning is one of the trainer’s key responsibilities.

Truly appreciated the recent opportunity to discuss learning transfer best practices with over 20 outstanding from the luxury industry. It’s inspiring to see so many dedicated sharing ideas for developing their teams and making workplace learning more impactful.

26/08/2025

Human Connection Matters More Than Tools in Leadership Development

isn't just about learning a bunch of and models - it's about how well communicate and build genuine with their teams.

Too often, there’s a focus on the mechanics: goal setting, KPIs, performance matrices. Useful? Absolutely. But these don’t connect you with your team on a human level.

Real leadership means and . Tools help get things done, but what inspires people to follow is the quality of a leader’s and willingness to focus on others.

Leaders, let's shift our focus. Put more energy into understanding people and becoming . Great results follow when you start real conversations - not just tick off the checklist.

10/07/2025

Let’s Dance Into Coaching Together!

isn’t just a key and skill—it’s also a powerful way to spark and meaningful .

The next batch of Certified Coach® Level 1 (Performance Level) is scheduled for this August. Curious to level up your leadership and support skills? Come join us as we explore coaching through , hands-on activities in a fun and engaging environment. This is your chance to learn, connect, and grow!

26/06/2025

Activating Employees’ Adaptive Abilities During Change

isn’t just about launching new projects or solutions; it’s about making sure those changes actually stick. And for that to happen, people’s support is essential.

We all know that adapting to the external environment is necessary, but let’s be honest—most of us find change uncomfortable. That’s why successful change management isn’t just about hitting project milestones; it’s about helping employees tap into their natural ability to adapt. We all have an internal self-correcting mechanism- sometimes we just aren’t aware of it, especially in this age of constant digital distractions.

Going forward, need to focus on helping employees and their . Even if we can’t control every aspect of change, we can support our teams in making the psychological shift that smooths the . Equipping people with these skills will make any change process a lot more manageable.

24/05/2025

“The most meaningful way to succeed is to help others succeed.” –

Truly grateful for the chance to connect with over 50 aspiring and share insights on how to kick-start their business journeys. It was inspiring to see so many passionate individuals working on ideas that aim to create a positive impact in our society.

A big thank you to the amazing team at for inviting me to be part of this impactful program. Their dedication to empowering the next generation of is a great reminder that real success comes from lifting others up.

Wishing all the participants the best as they continue building and refining their business ideas — enjoy the journey!

22/05/2025

Join us if you're passionate about starting your own business and making a positive impact on society.

🌟 計劃書撰寫工作坊 - 實體🌟

🎯 針對「創業經理人2.0-向善計劃」的計劃書內容作出精準指導，特設一場實體班，手把手即場教學，讓你的內容更到位！

📅 日期：2025年5月24日(六)
🕒 時間：10:00-11:30
🗣️ 導師： Celso Wan (Consulting Director of Memetics People Development Consultancy Ltd.)

📍 地點：觀塘巧明街99號巧明工廠大廈6樓C室
🆓 費用：免費

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重要內容：
1/ 計劃書的基本結構與要素
2/ 如何明確表達你的目標與願景
3/ 實用的撰寫技巧提升你的表達能力

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#保良局 #創業經理人 #粵港粵大灣區青年創業資助計劃 #計劃書撰寫 #青創同行 #民政及青年事務局

19/05/2025

Embracing Human Service in the Age of AI

Recently, we had the opportunity to discuss with over 150 executives about the future value of live customer service, particularly as AI continues to dominate headlines, replacing staff in various industries.

The training emphasized that there is no doubt that AI is faster and often more knowledgeable than any individual. However, let's not forget: humans have a strong need for connection and belonging. This is something AI simply can't replace. Therefore, as we move forward, customer service is not just about problem-solving or following a script.

What truly matters is how effectively staff can communicate with customers on a deeper level. Skills like psycho-communication and emotional management are rapidly becoming essential for anyone in customer-facing roles. The future of service is human-centered, focusing on quality connections as much as efficiency and task completion.

16/01/2025

Effective Employee Development through Self-Understanding

Kicking off the new year with a meaningful topic! To meet the development needs of a loyal client, we created a "Self-Identity" workshop specifically for Management Trainees of a luxury brand.

While many companies emphasize the importance of employee development, are your efforts truly effective? Development isn’t just about the number of training sessions offered or the budget allocated for study allowances.

The foundation of development lies in helping employees deeply understand themselves. This understanding fosters and the realization that there’s always room for improvement. From there, employees can focus on areas that need growth and work towards closing the gap between their current performance and the company’s expectations.

Without , all resources and efforts spent on development could go to waste.

11/11/2024

Ethical Leadership in Business Environment

Engaging in a deep conversation with a at about in the business environment has revealed some interesting insights. Recent research indicates that ethical leadership is strongly linked to fostering , capabilities, and within a team while simultaneously preventing potentially catastrophic errors.

Our discussion led us to understand that being an Ethical Leader is not simply a matter of making right or wrong judgments or focusing solely on supporting disadvantaged groups in society. Instead, as per the definition from Harvard University, ethical leadership revolves around . It involves treating everyone fairly, even those who may hold opposing views, in order to prevent instances of reverse discrimination.

28/10/2024

Thrilled to be back at after graduating from the program in 2016.

It's truly an honor to have been invited to speak to over 100 student about "Effective Leadership." My time at was instrumental in shaping me into the leader I am today, and being able to share my experiences with the next generation is incredibly meaningful to me.

I was pleasantly surprised by the confidence, presence, and of all the student leaders I met. They exhibit strong communication and leadership skills, and I'm excited to see them enter the workforce as the next generation of leaders.

25/09/2024

Creative thinking isn't just about generating novel ideas or thinking outside the box—what's most important is that these ideas address the problems and needs of stakeholders.

It is a pleasure to have received an invitation from a valued client to facilitate a creative thinking workshop for store managers of a renowned retail brand. Together, we worked on generating creative ideas to enhance the customer experience.

Thank you to the client for arranging such a comfortable and elegant venue that perfectly matched the creativity-focused theme. We deeply appreciate the participants for their energy and positive learning attitude throughout the workshop.