
03/07/2025
When Tushar started Chotu Tapriwala, it wasn’t just about tea. He wanted to build something that felt like home, a place where people connect over chai.
But what really stood out? The role Google reviews played in growing his small business.
“We saw your reviews on Google, and that’s why we came.”
That one line says it all. Reviews create trust before a customer even walks in. Today, they have over 2,000 reviews, and it’s not just a vanity number.
Tushar reads every review. He replies. He adapts. That’s how their menu expanded, their service improved, and their brand grew.
They didn’t just build a tea shop: they built a community, both offline and online.
This story is a perfect reminder for every small business: if you’re not treating reviews as a growth tool, you’re falling behind.
Because yes, India runs on chai.
But modern chaiwalas? They run on reviews.
Meet Tushar, a Local Guide who's using Google Maps to empower homegrown businesses like Chotu Tapriwala in Pune succeed. See how authentic reviews and photos...