The BPM sector is headed towards rapid growth over the next decade. Transformation and new services are expected to reset the BPM landscape, with business models increasingly blending integrated technology optimised services. Even in India, BPM industry has come a long way in the last decade. From humble beginnings, it has transformed itself to address the dynamic and changing marketplace and emerge as the global nerve centre for BPM outsourcing activities. India’s BPM sector, in fact, is expected to transcend into a USD 50 billion entity by 2020. BW|Businessworld recognises this boom in the BPM industry and feels that the industry is expected to grow exponentially owing to the germination of new service offerings for high value opportunities. We seek to map and connect the industry experts on one platform to discuss the necessary changes that need to be made to accommodate this rapid growth in the industry at our 2nd Edition of BPM India Summit.
