17/05/2024
Aapki samasya ko samajhne ke baad, aap BEST (Brihanmumbai Electric Supply and Transport) ke customer care se complaint kar sakte hain. BEST ko apni complaint darj karne ke liye aapke paas kai tarike hain:
1. **Online Complaint:**
BEST ki official website par jaakar complaint darj ki ja sakti hai.
- BEST ki website: [BEST Undertaking](http://www.bestundertaking.com)
- "Contact Us" ya "Feedback" section mein jaakar aap apni complaint submit kar sakte hain.
2. **Email:**
Aap apni complaint ko email ke madhyam se bhi bhej sakte hain.
- Email ID: [[email protected]](mailto:[email protected])
3. **Phone:**
Aap customer care se seedha sampark kar sakte hain aur apni complaint darj karwa sakte hain.
- Phone Number: 1800-227-550 (Toll-Free)
4. **Social Media:**
Aap BEST ko unke social media platforms par bhi complaint bhej sakte hain, jahan unka response kaafi tezi se milta hai.
- Twitter: [](https://twitter.com/myBESTBus)
- Facebook: [](https://www.facebook.com/BESTUndertaking)
Aapko apni complaint mein yeh details include karni chahiye:
- Bus number (430 aur 45)
- Route (Mahul se Ghatkopar aur Mahul se Mantralay)
- Samasya ki vivaran (char ghante deri aur bus ka aadhe raste tak hi jana)
- Aapka naam aur contact details
Is prakriya se aapki samasya ko jyada jaldi hal kiya ja sakta hai.
On an average 2.9 million passengers are travelling daily through 63,700 trips operated on 505 bus routes with the help of 3800 eco-friendly buses.
