18/12/2025
Headline: When "Digital Empowerment" becomes Digital Distress. Where are the funds? 🛑
We constantly hear about the success of fintech in Tier 2 and Tier 3 India. We see the glossy office photos and the "Super App" claims.
But for the thousands of small "Digital Entrepreneurs" using Redmil Business Mall, the reality lately has been very different.
Reports are flooding in regarding:
🚨 Wallet balances frozen for 20+ days without valid explanation.
🚨 Settlement failures labeled as "technical glitches" that never resolve.
🚨 Silence from leadership while small shopkeepers face liquidity crunches.
When a "Business Mall" locks the doors on its partners' own capital, it stops being a platform and starts becoming a liability.
We need transparency. Not generic support tickets.
To the leadership:
Your partners built your "gross revenue" of ₹118 Cr. They deserve to know where their money is.
Raj Singhal (Founder & CEO)
Paliwal (Co-Founder)
Calling for urgent regulatory intervention:
If this is a liquidity crisis masquerading as a technical glitch, the regulators must step in to protect the last-mile agents.
RBI Says (RBI)
National Payments Corporation of India (NPCI)
, Government of India
Nirmala Sitharaman