15/12/2025
An Mpesa agent in Kapsabet has lost a whooping 243,000 to mysterious hackers.
This is how it happened.
A man walked into her shop. Asks if she can deposit 243,000 to his Mpesa Account.
The agent checks her float and finds only 30,000.
She borrows/ outsources additional 213,000 from another agent to serve the customer who hands over 243000 to her for onward deposit to his Mpesa wallet.
She counts the money and confirms the amount.
The agent' initiates the transaction, -inputs the customer's ID and Mobile Number....
Fisrt attempt failed. Reason.....she had input wrong number.....
Second attempt........ similar details provided by customer but transaction failed!
Third attempt..... Same details,transaction fails
Fourth attempt.... same details, transaction failed.
No transaction message from safaricom..
Customer demands his cash back.
Mpesa attendant hands back money 243k .
Mans walks out....
Minutes later, she checks balance.... only 58 bob left... yes you heard me....only 58 f***ng shilings
Calls safaricom Customer Care....
Reply? Money withdrawn 5 minutes ago!.