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Monday 08:00 - 17:00 Tuesday 08:00 - 17:00 Wednesday 08:00 - 17:00 Thursday 08:00 - 17:00 Friday 08:00 - 17:00

Policyholders Compensation Fund

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Policyholders Compensation Fund

Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Policyholders Compensation Fund, KWFT Center, 6th Floor, Masaba Road, Upper Hill, P. O. Box 24203, Nairobi.

Policyholders Compensation Fund (PCF) is a State Corporation under the National Treasury and Economic Planning that was established under Section 179 of the Insurance Act (CAP 487) and operationalized through the Legal Notice No. 105 of 2004.

12/12/2025

The Board of Trustees and management of PCF wishes all Kenyans a Happy Jamhuri Day! The Fund is here to protect all insurance claimants!

08/12/2025

Good morning,
In other developments, the Fund served as a Copper sponsor of the Association of Kenya Professional Agents (AKPA) Annual Conference, held under the theme Connected for Impact. The conference addressed a range of subjects, including technology, innovation, and insurtech. The event attracted significant publicity and enhanced the Fund’s visibility within the industry.

06/12/2025

Policyholders Compensation Fund (PCF) is proud to be associated with this year’s FiRe Awards, an annual event that promotes excellence, transparency, and accountability in financial reporting.

Jointly organized by ICPAK, NSE, CMA, and RBA, the FiRe Awards continue to champion best practices across the financial sector.

PCF was delighted to support this year’s event through the sponsorship of the Conference Notebook.

29/11/2025

The engagement with matatu operators, who constitute a significant segment of the Fund’s key stakeholders, was highly productive. Recognizing that they are frequently affected when accidents occur, the operators listened attentively to the presentations. The PCF team reaffirmed that, in the event of an insurer’s collapse, the Fund serves as a statutory safety net, ensuring that eligible claimants are compensated within 90 working days, up to a maximum of Ksh. 250,000. Additionally, the operators were taken through the procedure for lodging a claim through the claims portal.

27/11/2025

Day Two update:
On the 2nd day, the team engaged with the Boda Boda riders in an informative and constructive sensitization session. It was observed that many of the riders initially lacked a clear understanding of the role of the Fund. By the end of the exercise, however, they expressed their appreciation for the program and committed to serving as ambassadors to ensure that the information is effectively disseminated at the grassroots level. They also assured the team that the same knowledge would be communicated to members of their SACCO. The five-day sensitization forum was officially opened by the DCC/PA/CC, Mr. Paul Kemei, who represented the County Commissioner. During the session, the Fund also provided the riders with branded reflector jackets as part of the outreach and visibility initiative.

24/11/2025

PCF is in Nandi County this week to sensitize local stakeholders on our mandate and the processes that follow when an insurance company is placed under statutory management. Today, we engaged local journalists who will play a key role in sharing this information with communities at the grassroots level. This is part of our ongoing 5-day public awareness forum.
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10/11/2025

PCF participates in the 16th Joint Financial Sector Regulators Forum (JFSR)
The Policyholders Compensation Fund joined other financial sector regulators at the 16th JFSR held during the Annual Boards Retreat.
The Forum, themed “Fostering Financial Stability and Resilience Amidst Emerging Risks and Regulatory Reforms,” focused on enhancing collaboration, innovation, and resilience within Kenya’s financial system.

30/10/2025

Policyholders Compensation Fund successfully conducted a two-day sensitization training for youth in Murang’a County. The sessions provided participants with valuable insights into the Fund’s mandate and key services, enhancing their understanding of how we support and protect policyholders.

This initiative formed part of the Fund’s broader dissemination strategy, which seeks to promote financial awareness and inclusion among young people through collaboration with Financial Sector Regulators and other stakeholders.

During the outreach, the team also engaged with claimants—encouraging them to lodge their claims for compensation and ensuring they are well-informed and empowered to access their rightful benefits.

’aYouth

17/10/2025

The Board of Trustees, Management & Staff of Policyholders Compensation Fund (PCF) joins the Nation in mourning the passing of Rt. Hon. Raila Amolo Odinga, a reform-minded leader who championed accountability, transparency, and inclusivity in economic governance, paving the way for stronger regulatory frameworks and public confidence in Kenya’s financial system.

30/09/2025

For two decades, PCF has safeguarded policyholders by compensating claims when insurers collapse, while enhancing trust and stability in Kenya’s insurance sector.

29/09/2025

Learn more on who can make a claim for compensation at PCF

Address

KWFT Center, 6th Floor, Masaba Road, Upper Hill, P. O. Box 24203
Nairobi
00100

Opening Hours

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00

Telephone

+254733685541

Website

http://www.pcf.go.ke/

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