17/10/2025
Dear Lady Zee,
I want to express my heartfelt gratitude for your kindness and dedication in helping recover my lost bags from New York. Your effort, patience, and personal touch in ensuring that they were safely shipped to where I was staying truly meant a lot to me.
It’s rare to find someone who goes above and beyond with such grace and professionalism. You turned what could have been a stressful experience into one filled with relief and gratitude.
Thank you once again for your outstanding service and genuine care. You are a true gem at Delta!
Warm regards,
Hellen Mtawali
