HAPA BRINGING STORIES TO LIFE
Hospitality, F&B, Culinary & Tourism
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What Happens When You Invest in People?You get more than good service — you get loyalty, leadership, and long-term growt...
27/08/2025

What Happens When You Invest in People?

You get more than good service — you get loyalty, leadership, and long-term growth.

Our hands-on sessions challenge teams to think differently, act consciously, and deliver purpose-driven service every day.

Because no matter how good your food is, your people are your brand.

👉 Tap the link to book a discovery call. Let’s upgrade your service DNA.

[staff investment, hospitality excellence, food and beverage training, HAPA® Academy, service leadership, customer retention, team building, HRDF claimable training, outlet transformation, tourism development, employee engagement, performance-driven teams, service communication, hospitality empowerment, F&B service standards, quality assurance, brand loyalty, employee training Malaysia, hotel service training, restaurant operations training]

Teamwork Makes Service Work ✨We closed Day 2 with what every F&B team needs—unity in action.The LEGO Challenge wasn’t ju...
25/08/2025

Teamwork Makes Service Work ✨

We closed Day 2 with what every F&B team needs—unity in action.

The LEGO Challenge wasn’t just fun; it revealed how communication, delegation, and trust affect real-time performance. From the kitchen to the floor, from solo roles to synced ex*****on, Brick House Group showed that the real strength of a brand is in how the team moves as one.

Need to strengthen your team dynamics? Let’s talk. Discovery call bookings are open.

[Keywords: team building, hospitality teamwork, F&B collaboration, kitchen and service unity, hospitality performance, group activities, team synergy, communication skills, HAPA® Academy, back-of-house support, restaurant teamwork, hotel service training, HRDF claimable, hospitality coaching, leadership workshops]

Teamwork Makes Service Work 👥We closed Day 2 with what every F&B team needs—unity in action.The LEGO Challenge wasn’t ju...
12/08/2025

Teamwork Makes Service Work 👥
We closed Day 2 with what every F&B team needs—unity in action.

The LEGO Challenge wasn’t just fun; it revealed how communication, delegation, and trust affect real-time performance.

From the kitchen to the floor, from solo roles to synced ex*****on, Brick House Group showed that the real strength of a brand is in how the team moves as one.

Need to strengthen your team dynamics?

Let’s talk. Discovery call bookings are open.



[team building, hospitality teamwork, F&B collaboration, kitchen and service unity, hospitality performance, group activities, team synergy, communication skills, HAPA® Academy, back-of-house support, restaurant teamwork, hotel service training, HRDF claimable, hospitality coaching, leadership workshops]

The Foundation of Excellence Begins with Clarity 👇🏻Day 1 of our “Shifting Mindsets: The Psychology of Excellence” progra...
07/08/2025

The Foundation of Excellence Begins with Clarity 👇🏻

Day 1 of our “Shifting Mindsets: The Psychology of Excellence” programme with Brick House Group focused on the core of operational brilliance—communication.

Through dynamic discussions, real-time activities, and purposeful games, we dived deep into how teams can give and receive instructions with clarity, alignment, and intention.

Because when your words are clear, your service becomes unforgettable.

From defining individual values to aligning with brand purpose, we witnessed a shift—not just in how teams speak, but how they think.

At HAPA® Academy, we believe communication is the backbone of excellence.
📞 Ready to transform your team? Contact us for a discovery call.



[hospitality training, communication skills, food and beverage, HAPA Academy, service training, leadership development, team motivation, values-driven teams, personal excellence, tourism training, back-of-house alignment, instructional clarity, F&B mindset shift, purpose-led service, training consultancy]

The Foundation of Excellence Begins with ClarityDay 1 of our “Shifting Mindsets: The Psychology of Excellence” programme...
28/07/2025

The Foundation of Excellence Begins with Clarity

Day 1 of our “Shifting Mindsets: The Psychology of Excellence” programme with Brick House Group focused on the core of operational brilliance—communication.

Through dynamic discussions, real-time activities, and purposeful games, we dived deep into how teams can give and receive instructions with clarity, alignment, and intention.

Because when your words are clear, your service becomes unforgettable.

From defining individual values to aligning with brand purpose, we witnessed a shift—not just in how teams speak, but how they think.

At HAPA® Academy, we believe communication is the backbone of excellence.
📞 Ready to transform your team? Contact us for a discovery call.

Quiz : Do you think it was impactful for the participants?



[Keywords: hospitality training, communication skills, food and beverage, HAPA Academy, service training, leadership development, team motivation, values-driven teams, personal excellence, tourism training, back-of-house alignment, instructional clarity, F&B mindset shift, purpose-led service, training consultancy]

The pursuit of excellence deserves to be recognised. The HAPA® Awards is more than just an award. It’s a benchmark of di...
22/07/2025

The pursuit of excellence deserves to be recognised.

The HAPA® Awards is more than just an award.

It’s a benchmark of distinction in hospitality.

From visionary entrepreneurs to outstanding service teams, these award categories celebrate those who go beyond the expected and redefine what excellence looks like.

If you or someone you know is setting new standards in the industry — now is the time to act.

🗓️ 27-28 November, 2025

✨ Be seen. Be celebrated. Be a part of Asia’s most prestigious hospitality recognition.

👉 Tap the link in bio OR scan the code to nominate now.

In every challenge lies the seed of reinvention.These 5 hospitality brands in Malaysia didn’t just survive tough times—t...
18/07/2025

In every challenge lies the seed of reinvention.
These 5 hospitality brands in Malaysia didn’t just survive tough times—they came back stronger, bolder, and more aligned with purpose.

From pandemic closures to heritage revivals, their stories are proof that resilience isn’t just a buzzword—it’s a benchmark for excellence. 🌟

Here’s how they turned crisis into comeback:
🔁 The Datai Langkawi redefined luxury post-renovation
🏛️ Carcosa Seri Negara found new life through heritage
🔥 Uncle Don’s expanded while others downsized
🍔 SugarBun made local flavour its global strategy
🌿 Dewakan rose as Malaysia’s Michelin-starred pride

Each story reminds us: Excellence isn’t about avoiding crisis—it’s about rising from it.

💬 Which one inspired you the most?
👇 Tag a brand that’s writing their own comeback story.



&BMalaysia

As we close the chapter on Genting Culinary Classic 2025, our hearts are full. To every chef who stepped into the kitche...
08/07/2025

As we close the chapter on Genting Culinary Classic 2025, our hearts are full.

To every chef who stepped into the kitchen with courage, creativity, and relentless drive—thank you for sharing your passion with the world.

To our esteemed judges, sponsors, partners, and media teams—your time, trust, and support helped bring this vision to life.

To every guest, follower, and viewer who cheered from near and far—your energy uplifted the entire experience. Together, you’ve all made this more than just a competition. You’ve made it a celebration of excellence, artistry, and community.

Though our official coverage ends here, the memories live on. Over the next few weeks, we’ll be sharing occasional moments from the event—captured glances, emotional highlights, and meaningful stories that deserve to be seen.

Thank you once again for being part of this unforgettable journey.

With deepest gratitude,
𝐇𝐀𝐏𝐀® – 𝐘𝐨𝐮𝐫 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 𝐟𝐨𝐫 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞

Group 4 brought a powerful mix of creativity and calm under pressure. With every stir, slice, and sear, their preparatio...
23/06/2025

Group 4 brought a powerful mix of creativity and calm under pressure. With every stir, slice, and sear, their preparation reflected not just skill—but a deep respect for the craft.

Their kitchen stations told a story of passion in motion—intentional, thoughtful, and driven by the pursuit of something exceptional. The groundwork for greatness was unmistakably in play. 🔥🧑‍🍳

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