Iffah Ishak

03/01/2026

Let’s be honest for a bit.

If your ecommerce business is already making sales but:

👉🏻 ads making you stress
👉🏻 content feels macam syok sendiri
👉🏻 growth only happens when you discount

That’s not “normal growing pains”.
That’s a broken system.

I wrote a no-hype guide on digital marketing for ecommerce businesses in Malaysia.
No guru talk. No magic formula. Just real perspective on ads, websites, funnels, and money leaks.

Read this if you want clarity, not motivation quotes.

👉 Full article here: https://iffahishak.com/digital-marketing-ecommerce-malaysia/

01/01/2026

Here's what you actually need:
1. Cold Traffic
People who've never heard of you. You run an ad. They click. They land on a page.
That's cold traffic. One ad. One page. That's it.

2. Warm Nurturing
They didn't buy immediately. Shocking, I know.

So you follow up:
• Send emails (3-5 over two weeks is fine)
• Show them retargeting ads
• Post content they'll see

You're staying visible while they decide. You're not building trust through 47 automated touchpoints. You're just... there.

3. Conversion
They're ready. You make it easy:
• Clear offer
• Simple checkout
• No weird upsells or tricks

They buy. You deliver. Done.

4. Retargeting
They bought once. Great. Now bring them back:
• Email them when you have something new
• Retarget them with ads for other products
• Make the second sale easier than the first

That's the funnel.

You can build this in a weekend. Actually, you should build this in a weekend.
Because the funnel that exists and makes RM50k/month beats the perfect funnel that you'll build 'eventually.'
No buzzwords. No complexity.

Just:
✅ Get attention (cold)
✅ Build trust (warm)
✅ Get the sale (convert)
✅ Get another sale (retarget)

Simple enough to start today. Scalable enough to grow with you.
Stop planning the perfect funnel.
Start running a working one.

iffahishak.com

31/12/2025

Two businesses. Both started with RM30k monthly revenue. Both wanted to scale.

👉🏻 Business A: 'Let's be conservative'
Year 1 spending: RM2,000/month on ads, inconsistently

Tried Facebook ads for 3 months → mediocre results
Paused for 2 months to 'save money'
Tried Instagram ads for 2 months → same story
Hired a cheap freelancer for RM800/month → disaster
Total spent: ~RM20,000

Year 1 revenue: Still RM30-40k/month
Year 2: Frustrated, tried a different agency, same small budget, same inconsistency
Year 2 revenue: RM35k/month
Two years. RM40k spent. RM5k growth.

👉🏻 Business B: 'Let's commit to this'
Year 1 spending: RM8,000/month consistently

Month 1-3: Testing, learning, optimizing
Month 4-6: Found winning formula, scaled it
Month 7-12: Predictable system running
Total spent: RM96,000

Year 1 revenue: Grew from RM30k to RM150k/month
Year 2: Increased budget to RM12k/month, kept scaling
Year 2 revenue: RM280k/month
Two years. RM192k spent. RM250k growth per month.

-----------------
Wasteful Patterns:
• Stopping and starting based on emotion, not data
• Hiring cheap, getting cheap results, repeating
• Spending on one piece (website OR ads) but not the system
• Expecting RM2k to do what RM10k does

What 'cheap' costs over time:
‣ RM2k/month inconsistently for 24 months = RM48k wasted, no system built
‣ RM8k/month consistently for 12 months = RM96k invested, system that generates RM100k+ monthly

The Filter:
This post just filtered out everyone who's not serious.
If you read 'RM8-15k/month' and immediately thought 'too expensive,' we're not a fit. And that's okay.

But don't spend the next two years doing RM2k/month, getting frustrated, and blaming 'marketing' for not working.
Marketing works. Half-hearted attempts don't.
The businesses winning in Malaysia right now? They committed to the investment before they saw the results.
That's the difference.

iffahishak.com

30/12/2025

'When should I build a website?'

Wrong question.

The right question is: 'How much am I willing to lose when the platform I depend on changes the rules?'

Let me show you what I mean.
You're on Instagram. Doing well. Organic reach is good. Then Meta prioritizes Reels. Your posts die. Sales drop.

You're on Shopee. Ranking well. Then they change the algorithm to favor sellers who pay for ads. Your free traffic disappears.

This isn't theory. This happens to Malaysian businesses every quarter.

Here's the hard truth:
Relying only on Shopee/IG caps growth because:
👉🏻 You're competing on price, not brand
👉🏻 You don't own your customer relationships
👉🏻 Platform changes can kill your business overnight
👉🏻 Margins get squeezed by fees and competition

A website becomes necessary when:
✅ You're doing RM50k+ and want to scale to RM200k+
✅ You're tired of platform fees eating 15-20% of every sale
✅ You want customer data you actually control
✅ You're building a brand, not just moving products

SEO vs Ads vs Platform dependency:
👉🏻 Platform = fast start, zero control, high risk
👉🏻 Ads = instant traffic, consistent cost, you control the tap
👉🏻 SEO = slow burn, long-term asset, free traffic eventually

Most businesses wait until the platform breaks them. Then they scramble to build a website, start SEO, and figure out ads—all while revenue is dropping.
The smart ones? They diversify before they have to.

They use marketplaces for quick wins. But they build owned assets—websites, email lists, ad systems—before platform dependency becomes platform prison.
Where are you in this story?

29/12/2025

I'm going to say something that might upset people.
Most Malaysian SMEs shouldn't be running Facebook and Instagram ads yet.
Not because ads don't work. They do. But because the business isn't ready.

👉🏻Here's the test:
Are you ready for ads?
→ Do you have a way to retarget people who didn't buy?
→ Can you capture emails or WhatsApp contacts?
→ Do you know your exact profit margins?
→ Can you afford RM1,500-3,000/month for at least 3 months?
If you answered 'no' to any of these, fix that first. Ads will just burn money.

👉🏻Budget reality nobody talks about:
RM50/day won't change your business. It won't even teach you what works.
RM100/day is minimum to start learning.
RM1,500-3,000/month lets you test properly.
Anything less? You're donating to Zuckerberg.

👉🏻Creative fatigue will humble you:
Your amazing ad works for 5 days. Then performance drops off a cliff.
Why? People are tired of seeing it. You need fresh creative every week—new images, new angles, new hooks.
One static ad for 2 months is not a campaign. It's negligence.

👉🏻ROAS is the wrong goal:
Everyone chases high ROAS. '7x ROAS! Crushing it!'
But do those customers come back? Or did you just work really hard to acquire one-time buyers?
A 2.5x ROAS with 60% repeat purchase rate will build wealth. A 7x ROAS with 5% repeat rate will keep you stuck.

Stop chasing vanity. Start chasing lifetime value.
Ads work when you're ready, funded properly, creative consistently, and measuring what matters. Everything else is expensive hope.

27/12/2025

'Why isn't this working?'

That's the question I hear most from Malaysian business owners.
They're running ads. Creating content. Building landing pages. Sending emails. Doing all the things the gurus say to do.

But revenue isn't growing.
Here's why: they're collecting tactics, not building a system.
And there's a huge difference.
A system has four parts that work together:

Traffic → getting people to your business
Conversion → turning visitors into buyers
Retention → bringing customers back
Optimisation → improving results continuously

Four parts. All connected. Each one feeding the next.

A business with this system and basic tools will outperform a business with advanced tools and no system. Every single time.
So before you buy another course, hire another agency, or launch another campaign—ask yourself: do I have the system?

26/12/2025

We were doing so well at the beginning,' she told me over coffee.
Her business hit RM80k in monthly revenue within the first year. Everyone was excited. Then it just... stopped growing.
'What changed?' I asked.
'Nothing,' she said. 'That's the problem. We're still doing what worked before—posting organically, running ads when we have budget, trying new tactics we see on Instagram. But I'm the one doing it all, and I'm exhausted.'

That's when it clicked for her.

The business outgrew the methods that started it. Organic alone can't scale. Inconsistent ads waste money. Tactics without systems create chaos. And a founder can't be the bottleneck forever.

Growth doesn't plateau because you're doing things wrong. It plateaus because what got you here won't get you there.

24/12/2025

Three truths I'm seeing with Malaysian SMEs right now:

👉🏻 Everyone's on the same platforms fighting for the same eyeballs
👉🏻 Ad costs keep climbing while results plateau
👉🏻 Amazing content + paid reach still = zero sales when the offer isn't there

The solution isn't more content or bigger ad budgets. It's going back to basics.

12/12/2025

Malaysians love food, but honestly… our food festivals lately have been a disaster.
Overpriced food. Misleading posters. Crowded layouts. Vendors under pressure. Consumers overpaying for disappointment.

I’m done pretending “it’s okay”. It’s not.
If an event charges premium prices, it better deliver a premium experience.
Right now, too many organisers are printing hype instead of giving value.

I wrote a full breakdown on why Malaysian food festivals keep disappointing us and how consumers can protect themselves.



Read it before your next weekend plan.

Are Malaysian food festivals becoming low-quality cash grabs? Here’s the hard truth about overpriced stalls, misleading marketing, and how consumers can protect themselves from being exploited.

09/12/2025

Thinking of starting an F&B business in Malaysia? Or already running one and want to improve?

I just published a powerful breakdown of how to succeed in F&B Malaysia — covering pricing strategy, customer experience, branding, operations, and what Malaysians really look for when choosing where to makan. 😄🇲🇾

If you're in the café, restaurant, or food stall business… this is a must-read.
Let’s build stronger, profitable F&B brands together! 💪🍽️

👉 https://iffahishak.com/how-to-succeed-in-fnb-malaysia/

26/10/2025

🎯 RM10k on Facebook Ads, How Much Can You Make? 💰

💬 Eh bro, if you spend RM10k on Facebook ads, how much sales will you get ah?

🛍️ Okay, let’s say you sell fashion stuff. Here’s a simple breakdown:

1️⃣ Budget – You spend RM10,000 on FB ads.
2️⃣ Target Audience – Ads kena tunjuk kat orang yang s**a fashion.
3️⃣ Conversion Rate – Anggaplah 1% je, meaning out of 100 people, 1 will buy.
4️⃣ Average Order Value (AOV) – Maybe RM100 per order.

So if your RM10k ads reach 10,000 people, 1% conversion means 100 people buy.
100 orders x RM100 = RM10,000 in sales. 💸

🤔 But wait, untung ke rugi?
• Kalau sales RM10k, ads RM10k = Break even (Tak untung, tak rugi).
• Nak untung? Increase AOV! Macam mana?👇

🔥 Tricks to Get More Sales & Higher AOV:
✅ Upsell & cross-sell – “Bang, add-on belt RM20 je!”
✅ Bundle deals – “Buy 2, get 1 free!”
✅ Free shipping threshold – “Spend RM150 dapat free shipping.”
✅ Limited-time promo – “Buy within 24 hours, dapat discount!”

💡 Moral of the story? Nak buat Facebook Ads bukan main tekan boost je! You kena faham numbers & strategy.

24/10/2025

Okay, real talk for all you F&B business owners in Malaysia 👇
Having awesome food? Good lah. But if that’s all you’re relying on—sorry, that’s not enough anymore.

Here’s why:
1️⃣ Food alone = minimum requirement. Because every Ali, Mutu & Suzy buka café now.
2️⃣ Taste is subjective. What you think is “sedap gila” might be “meh” for others.
3️⃣ Visibility matters. If no one sees you online, you might as well not exist.
4️⃣ Loyalty comes from how you make people feel—not just how your dish tastes.
5️⃣ Tech & updates matter. Reviews, Google Maps, IG reels—they’ll decide your fate more than your sambal level.

So: If you’re serious about growth (not just surviving), don’t bet everything on taste. Build your brand, tell your story, get visible.
Need help making your F&B visible online? Drop me a DM.

Read more here: https://iffahishak.com/why-good-food-alone-wont-make-your-fb-business-successful-in-malaysia/