02/12/2024
Dear Valued Customers,
We hope this message finds you well. We are writing to inform you of a recent and important change to our brand name, and we would like to take a moment to address any concerns this may have caused.
As part of our ongoing efforts to grow and improve, we have encountered a legal requirement regarding the registration of our brand name. After careful consideration and consultation, it became necessary for us to adopt a new name due to the restrictions on the current one. While this was an unexpected change, we assure you that it has been made to ensure the long-term success and continued growth of our business.
We fully understand that changes like this can sometimes cause confusion, and we want to sincerely apologize for any inconvenience this might have caused. We deeply value the trust and loyalty you have shown us over the years, and it is important to us that you know this decision was not taken lightly. The new name is part of a broader strategy to make sure we comply with legal standards and continue to offer the best products/services that you expect from us.
Please rest assured that this change will not affect the quality of our products or services, nor will it impact any orders, interactions, or the overall experience you have come to enjoy. The same dedicated team will continue to serve you, with the same commitment to excellence.
We truly appreciate your understanding and support as we transition into this new phase of our brand. If you have any questions or concerns, please do not hesitate to reach out to us. Our customer service team is always available to assist you.
Once again, we apologize for any confusion or inconvenience this may have caused, and we thank you for your continued support.
Warm regards,