20/03/2026
I had a little experience today that every business owner needs to hear…
My birthday is on Tuesday 🎉 so I booked a nail session with a nail tech on my street. I got there this afternoon—shop closed. I called her number… not reachable.
And honestly, I’m a very busy person. I don’t joke with my time.
I had no choice but to walk to the next street and get my nails done by someone else. Simple.
But here is the lesson 👇
As a business owner, your phone is part of your shop.
The moment your line is off, you’re not just “resting”… you are losing real money and real customers.
That nail tech didn’t just miss an appointment today—she lost a paying, ready customer.
Let’s do better: 📌 Keep your phone reachable
📌 Communicate if you won’t be available
📌 Respect people’s time
Because someone else is always ready to take the opportunity you miss.
Business is not only about skill… it’s also about availability.