14/01/2026
π¨ OFFICIAL UPDATE β NEERA Fundraising Screenings (NZ) π±π°β€οΈ
We would like to provide a final update regarding the NEERA Nationwide Fundraising Screenings planned across New Zealand.
β Event Status: CANCELLED
All NEERA fundraising screenings have now been officially cancelled, and all customers will receive a full refund.
π³ Refunds
β
Refunds will be processed back to your original payment method used at the time of booking.
Please allow a short processing time depending on your bank/payment provider.
π Reason for Cancellation
This fundraising initiative required us to meet a minimum occupancy target (80%) in order to cover operational costs and still make a meaningful donation to Sri Lanka.
Unfortunately, due to low overall occupancy, we would not be able to deliver a substantial contribution after costs.
Therefore, management has made the decision to cancel and refund the event in full.
π We sincerely apologise for the inconvenience
We understand many supporters were looking forward to attending and contributing to this cause, and we truly appreciate your willingness to help Sri Lanka during this difficult time.
β οΈ Important Note
To continue charity fundraising screenings in the future, we must meet the minimum requirements to ensure the event can genuinely support the intended cause.
We also note that a large number of refund requests (especially for the Albany event) were received due to booking misunderstandings/miscommunication, and we appreciate everyoneβs patience while we resolved this fairly.
π¬ Our Commitment
Duke Entertainment remains fully committed to bringing NEERA to audiences in New Zealand.
For commercial screenings, we will continue even with lower occupancy (as we have successfully done before).
However, for charity fundraising events, we must meet the minimum criteria to ensure the purpose of fundraising is truly achieved.
π² Need help? Contact us directly via WhatsApp:
π https://wa.me/6492003700
Thank you again for your support, understanding, and for standing with Sri Lanka π±π°β€οΈ
Further updates will be shared only through official Duke Entertainment channels.