
27/07/2025
Award-winning House of Travel Whanganui to host Travel Expo
The team at House of Travel Whanganui has reason to celebrate. Recently crowned Supreme Customer Service Store across the nationwide House of Travel network, they’re now channelling that winning momentum into delivering Whanganui’s largest-ever Travel Expo.
Owner Carla McKinnon and her dedicated team – Lynda Matoe, Fiona Muir, Laura Cook and Hayden Smith – are immensely proud of their award, which recognises outstanding service based on direct customer feedback. “This award is particularly meaningful to us because it comes from our clients – people who have actually booked and travelled with us,” says Carla. “To be rated so highly, among 60 stores nationwide, is a huge achievement for our small, locally owned team.”
It’s no surprise then that House of Travel Whanganui is known for going the extra mile. Hosting a Travel Expo is another way they’re helping locals discover exciting ways to explore the world.
The Whanganui Travel Expo will take place on Wednesday 13 August, from 4pm to 7pm at Heritage House, 136 St Hill Street.
With 30 travel experts on hand – including airlines, cruise lines and tour operators attendees can expect inspiration, exclusive deals, and expert advice, all under one roof.
“There’s truly something for everyone,” says Carla. “Whether it’s your first trip or your fiftieth, the Expo is a fantastic opportunity to connect with the people behind the brands.”
RSVPs aren’t essential, but they’re encouraged – anyone who registers in advance will go in the draw to win a $500 travel voucher. There will also be spot prizes and airline giveaways on the night.
RSVP instore, call 06 3458822 or email [email protected].
House of Travel has been part of the Whanganui community for over 35 years, proudly locally owned throughout. Carla joined the company in 2004, working in both Wellington and Whanganui, before purchasing the business in 2019. Notably, House of Travel Whanganui remains the only locally owned travel agency in the region to have weathered the challenges of the Covid era.
Between them, the team has travelled to over 100 countries, offering not only warm customer service but real-world expertise. “We love what we do – it’s like working in a candy store,” says Carla. “Helping people bring their dream holidays to life is a privilege. Our clients often send us photos while they’re away – sometimes we’re even added to family group chats! It’s a real relationship. When you book online, you just don’t get that level of care.”
And when things don’t go to plan? “That’s when it really counts,” Carla explains. “We’re just a call away to help troubleshoot, reassure, and make sure your holiday stays on track.”
With exclusive deals, personal service, and deep industry connections, House of Travel Whanganui offers competitive pricing and peace of mind that’s hard to beat.
“We’re your one-stop travel shop,” Carla adds. “From the moment you leave your driveway to the moment you return home, we’re with you every step of the way.”
For expert support, local knowledge, and a genuine passion for travel – House of Travel Whanganui is ready to help you plan your next unforgettable adventure.