27/07/2026
# PRIVACY POLICY
**Effective Date: July 27, 2026**
Coach Mildred, operated by **Mildred Quilang Zinampan**, respects your privacy and is committed to protecting the personal information you share through Facebook, Messenger, online forms, financial-literacy sessions, and other communication channels.
This Privacy Policy explains how your information is collected, used, stored, and protected in accordance with the **Data Privacy Act of 2012 (Republic Act No. 10173)** and applicable regulations of the National Privacy Commission.
# # 1. Information We Collect
Depending on the service or form you use, we may collect:
* Full name
* Age or age range
* Email address
* Mobile or telephone number
* City, province, or country of residence
* Occupation or employment status
* Preferred consultation schedule
* Financial goals and general planning concerns
* Information you voluntarily provide through forms, Messenger, calls, meetings, or consultations
We will not ask for passwords, PINs, banking credentials, or other information that is unnecessary for an initial financial-education inquiry.
# # 2. Why We Collect Your Information
Your information may be used to:
* Respond to your questions and requests
* Schedule a financial-literacy session, financial check-up, or consultation
* Provide educational information about healthcare, insurance, savings, investments, retirement, and financial protection
* Determine which educational programs or financial solutions may be relevant to your needs
* Prepare a proposal when you specifically request one
* Send follow-up messages, educational materials, event invitations, or service updates when you have given permission
* Fulfill legal, regulatory, and recordkeeping requirements
Submitting your information does not require you to purchase a product or join a program.
# # 3. Consent and Communication
By submitting a form or voluntarily contacting us, you consent to the collection and use of your information for the purposes described in this Privacy Policy.
You may withdraw your consent or unsubscribe from promotional messages at any time by replying **STOP**, sending us a message, or contacting us using the details below.
Withdrawal of consent will not affect information already processed lawfully before your request.
# # 4. Sharing of Information
Your information will not be sold or rented.
When necessary and with an appropriate legal basis or your consent, information may be shared with authorized representatives or relevant service providers, such as IMG, Kaiser, insurance companies, healthcare-plan providers, financial institutions, or technology platforms, for:
* Preparing requested quotations or proposals
* Processing an application you have chosen to submit
* Providing requested services
* Meeting legal and regulatory obligations
Only information reasonably necessary for the stated purpose will be shared. Each product application may also be governed by the privacy policy and consent forms of the relevant provider.
# # 5. Facebook and Third-Party Platforms
If you submit information through Facebook, Messenger, Meta Lead Ads, or another third-party platform, that platform may process your information according to its own privacy policy.
This Privacy Policy applies to how Coach Mildred handles information received from those platforms.
# # 6. Data Storage and Security
Reasonable organizational, physical, and technical safeguards are used to protect your personal information against:
* Unauthorized access or disclosure
* Accidental loss
* Misuse
* Alteration
* Improper destruction
Access is limited to persons who require the information for legitimate and authorized purposes. However, no online transmission or storage method can be guaranteed to be completely secure.
# # 7. Retention and Deletion
Personal information will be retained only for as long as reasonably necessary to:
* Respond to your inquiry
* Maintain our professional relationship
* Provide services you requested
* Satisfy legal, contractual, and regulatory requirements
When information is no longer needed, it will be securely deleted, anonymized, or disposed of in accordance with applicable requirements.
# # 8. Your Rights
Subject to applicable laws, you may have the right to:
* Be informed about the processing of your personal information
* Access the personal information held about you
* Request correction of inaccurate or incomplete information
* Object to or restrict certain processing
* Withdraw your consent
* Request deletion or blocking when legally permitted
* Obtain a copy of your information when applicable
* File a complaint with the National Privacy Commission
* Seek compensation when you suffer damage due to a violation of your data-privacy rights
To exercise these rights, contact us using the information below. We may need to verify your identity before completing a request.
# # 9. Children’s Privacy
Our lead forms and financial consultations are not intended to collect personal information directly from children without the appropriate involvement or consent of a parent or legal guardian.
# # 10. Changes to This Policy
This Privacy Policy may be updated when our practices, services, or legal requirements change. The latest version will display its effective date at the top of this page.
# # 11. Contact Information
For privacy questions, requests, corrections, withdrawals of consent, or deletion requests, contact:
**Mildred Quilang Zinampan**
**Coach Mildred – Financial Educator**
Email: **[YOUR EMAIL ADDRESS]**
Mobile/Messenger: **[YOUR MOBILE NUMBER]**
page: **[YOUR FACEBOOK PAGE LINK]**
Location: **Philippines**