11/09/2026
BAKIT NA ONHOLD ANG GCASH MO??
1. *Flagged ni GCash* - malaking amount, madalas na transaction, or iba-ibang tao nagpapasa sayo (akala lending/scamming)
2. *Not Fully Verified* - hindi pa fully verified GCash mo.
3. *May nag-report* - yung nagsend sayo ng pera nag-report na scam (kahit hindi)
*Gawin mo para maalis ang onhold*
1. *Check mo GCash App:*
Open GCash > Profile > Check kung Fully Verified ka. Kung hindi pa, verify mo.
2. *Check Email / SMS mo:*
May email si GCash na may ticket number at hinihingi na docs. Usually ID + selfie.
3. *Mag-submit ng Ticket - Ito pinaka mabilis:*
- Punta ka sa GCash App > Help > Chat with Gigi > Type "on hold funds"
- Or direct ka dito: http://help.gcash.com
- Sabihin mo: `My funds are on hold, please help to release. My GCash number is 09XX...`
- Attach mo: Valid ID mo, Screenshot nung on-hold transaction
4. *Wag mo muna galawin* - wag mo i-unlink or i-try i-transfer ulit, mas lalong tatagal.
