The H Studio

The H Studio From conceptualization of your event to completion, which includes managing venues, suppliers, logis

Multimedia and Motion Graphics by The H Studio.Present your idea professionally to your client with our services.Service...
13/06/2020

Multimedia and Motion Graphics by The H Studio.

Present your idea professionally to your client with our services.

Services:

Video Production

Video Editing

3D Design

Event Management

Event Management

Event Consultation

Stage Design

Motion and Graphics

Event Production

Event Coordination

Weddings

Birthdays and Debuts

Concerts

Conferences

Event Design

Contact us for more information:

Send us a PM or message us through

GLOBE: (+63) 956-778-5841

SMART:(+63) 961–748-2928

3D Renders and Product Design for Product Presentation, Visualization or for your eCommerce Site We take your product either actual or still on its prototype...

How to organize your successful event: Step by Step event planningEvent planning. Everyone who has ever organized one, w...
26/02/2020

How to organize your successful event: Step by Step event planning

Event planning. Everyone who has ever organized one, will surely know this task (which often is done besides your regular work tasks) is highly underestimated and in some situations perhaps also underappreciated. When organizing an event you’re always aiming to do your very best to making your company’s event a successful one. But what does it take to get to that point? What does event planning involve? What are the best tips and tricks? And more importantly, because your other work tasks won’t wait for this “storm” to pass, how can you be as sufficient and effective as possible? Here is a high-level overview of some of the basic steps you’ll need to follow when developing an event. We, as two Conference & Banqueting experts at the Avila Beach Hotel on Curacao, together with over 10 years of Wedding & Event Planning experience hope the following provides a starting point for your event planning.

1. Determine the “Why”
Sit down with your manager and talk through the end goal of the meeting/event. Is it to generate revenue? Secure new clients? Get publicity? Also make sure that your topic is truly relevant to your audience. Keep this goal in mind as you proceed through the rest of the list. If it’s your manager making this final decision, confirm this crucial info before starting the process. Ask how he imagines the setup, amount of guests, budget, global itinerary, date and back up date possibilities.

2. Create your wish list
Once decided, define your target audience and establish your seminar size. In an ideal world, what would your meeting/event look like? Jot down details such as location, speakers, number and quality of participants, food, and fun activities. Not only look for a good price but keep an eye on the customer service you receive yourself. That way, you will get a good impression of how your participants will be treated during the event.

3. Draft a budget
Make your boss happy by knowing your budget before you start planning your business meeting or event, and then stick to it. Follow these tips to help you control costs:

a. Shop around, but don’t wait too long making a decision about your eventual meeting location. Did you not receive an offer or quote in a timely manner? Chances are this will be happening during the actual planning of the event as well. Eliminate risks that involve time consuming elements because this eventually leads to more stress for you and a hazard to the level of success of your event.

b. Build a 10 percent contingency into your budget to accommodate unexpected expenses.

c. What can you charge participants to cover costs and still make a profit (if that is one of the goals)? Make a budget spreadsheet listing the major cost items of your wish list – location rental, speakers, meals, audio/visual equipment, printed materials, giveaways, and fun extras. Don’t forget to include costs for marketing the event, such as a (new) website, online (social media) ads. Build in a 10 to 15 percent cushion in case expenses run over.

d. Avoid surprises when renting a facility or working with vendors by getting all agreements in writing.

e. Limit the number of people authorized to charge items to your master account at the meeting facility.

f. Watch out for currency conversions when planning meetings from overseas.

g. Question all charges that don’t seem to compute.

h. Check all invoices against written quotations.

4. Choose practically
a. Cost will obviously be a factor in choosing where to hold your event and what services to provide, but so will attendance.

b. A hotel is certainly appealing, with enough meeting and personal rooms, and can help you plan a stress-free meeting/event. Especially, if you have international (keynote) speakers and/or participants it’s easy to have them all under one roof.

c. Your ideal keynote speaker may be a celebrity, but realistically you probably need to go with a less-pricey option.

d. Consider polling participants from past events to understand what’s most important when attending such an event and make selections based on this feedback.

5. Work with vendors
So you choose your location. Now, the fun part starts. Begin working with the service providers of the items in your budget spreadsheet as early as possible. Understand what will be provided in each case, and review contracts and cancellation policies carefully (for instance, you need to know if the hotel will provide A/V equipment and support in its meeting rooms, or if you need to bring that in yourself.

6. Confirm speakers that will make an impact
The most memorable aspect of the meeting or event you plan (aside from the food) is likely to be the program. Hiring the right speaker(s) to address participants is crucial. Following are the basics to keep in mind:

a. Know the program objectives.

b. Understand audience needs.

c. Ask for references.

d. View a demo video.

e. Don’t assume that all celebrities know how to deliver an effective speech.

f. Provide speakers with good information so they give you what you want. Also make sure you are on top of her travel arrangements and other needs.

g. Reach out to your network to identify the speaker(s) who will best help you achieve the event’s objectives and are within your budget (do not ask or expect professional speakers to appear for free).

7. Set the agenda and don’t be afraid to ask for ideas
a. Draft a detailed timeline for your conference that starts early (8AM is reasonable) and ends around 12.00 PM (lunch time, time to pick of the kids etc.) or 5PM (happy hour time). Be in close contact with the event location. Assume nothing. Ask questions, more questions, and still more questions.

b. Schedule a mix of formal speakers, small group workshops, and free networking time.

c. Plan to feed your participants every few hours, either with a full meal or a break snack.

d. After the day’s agenda is complete, consider hosting a cocktail party or dinner at one of our many terraces or restaurant options.

e. Plan for success with effortless collaboration and a creative touch. Work closely with the Conference & Banqueting Coordinators/Experts of the meeting location for ideas and inspiration on food and beverage options, room set-ups, decor and anything else you might need for your next event. They’ll surely help you execute a distinctive experience designed for people and focused on the purpose of your meeting. Your participants will feel more connected, inspired and accomplished.

8. Market your event
a. Create a logo and color scheme for your event, and display it on an event website with online registration.

b. Connect via social media, consider online paid advertisements.

c. Rally your troops to spread the word through e-mail and guest posts in online media targeted to your audience.

d. If appropriate, make use of local event listing websites.

e. Consider offering discounts to organizations that send more than one participant.

f. Consider offering early bird discounts.

g. Make sure you communicate a clear RSVP end date.

9. The great expectations
Eliminate the unexpected. Be in control of every aspect:

a. Eat a banana to kick off your day, it will make you less nervous.
b. Communicate actively with your participants and vendors in advance so they know where to be and what to expect.
c. Get their contact information and make sure they have yours.
d. Tour the facility before your conference begins to make sure your staff is in place and everything is in working order.
e. As things wind down and invoices come in, review them line-by-line so that you can resolve disputes on the spot.
f. And last but not least. Should you not be present, keep in contact! In total with 3 persons; your dedicated colleague onsite who is coordinating the day, your Conference & Banqueting contact person and the F&B Supervisor of the venue who will make sure that everything will happen according to your prior made arrangements.
g. Plan for a stress-free “Day Of”. Make sure that everything is said and done on the day of the event.

10. Evaluate your event
Congratulations on getting the job done! Now that you are ready to go into the event-planning business full time, let’s see what you can learn for next time. Have your participants fill out a paper or electronic evaluation form and look for common pieces of feedback. Don’t forget to follow up! Call and/or e-mail each attendee. Insert leads through the “sales funnel”. Evaluate the partners you worked with as well.

Tools, tips & tricks
Of course it’s better to start your event planning as early as possible. However, it’s recommendable to schedule at least 21 days in advance. Should you be interested in organizing your event with us, than we would be happy to assist you here in HJCP studio We’ll give you all the tools, tips & tricks you need when organizing your event. Just close your eyes, keep in mind these 10 steps and let us coordinate!

20 IMPORTANT KPI'S FOR MEASURING EVENT SUCCESSGet ready to discover KPIs that will help you both achieve event success a...
24/02/2020

20 IMPORTANT KPI'S FOR MEASURING EVENT SUCCESS

Get ready to discover KPIs that will help you both achieve event success and justify your event strategy.

According to 2019 Event Marketing Report, most (41%) marketers believe that events are the single-most effective marketing channel over digital advertising, email marketing and content marketing. That's interesting to know, but how are marketers evaluating the performance of their event campaigns?

With so many moving parts and various stakeholders involved in the event planning and event management process, how can you make sure that you are measuring and proving your event success? This question is the very reason why defining event success metrics should be a high priority task.

To help give you some ideas on how to define event success, here is a list of 20 important KPIs that hone in on measuring event ROI.

Whether your main objective is to increase brand awareness, maximize revenue, or delight attendees, this list will help you start defining your specific version of event success. Before you dive into the list, you might want to review how to set event planning goals to achieve success.

Event Success KPIs

1) Event check-in

This key metric directly indicates the amount of attendees who have arrived and checked in at the event. This KPI is crucial in both absolute and relative terms. Comparing the number of event check-ins with the total number of registrations is an important statistic. If there is an unusual discrepancy between the two numbers, this would be something worth looking into—why are you losing people between registration and check-in? Make sure the check-in number is accurate for each day of your event so that you can compare this number against other metrics.

2) Attendee satisfaction surveys

The most immediate way you will know if attendees enjoyed the event is by asking them. Survey responses are helpful in understanding attendee satisfaction and ensuring that future events exceed their expectations. Be specific with your questions and when possible, offer numeric response options. You will be able to draw deeper insights if your data is clean and quantifiable.

3) Net Promoter Score (NPS)

Though this KPI also falls under “attendee satisfaction survey”, the NPS is important enough to deserve its own spot on this list. This score asks the simple question: On a scale of 1-10, how likely is it that you would recommend this event to friends? Scores of 9-10 are considered “promoters” who will act as loyal enthusiasts for your event brand. Scores of 7-8 are “passives” who are satisfied attendees but are still vulnerable to competitive offerings. Finally, scores between 0-6 are considered “detractors” and run the risk of damaging your event brand through negative reviews. The NPS is then calculated as follows:

% promoters - % detractors

This score is a key indicator of how much value your event brought to attendees, which is something all major stakeholders will want to know.

4) Number of active community members

This metric will ensure that you stay aware of activity levels within the community as well as which types of attendees are most active. Indicators of an active community member may be the number of profiles viewed or time spent within the app. Data like this is useful in optimizing the mobile app experience and finding ways to engage attendees within the platform.

5) Number of messages sent within community

Among the many other ways one can measure activity within the event community, looking at the number of messages sent among members will prove if the platform is being utilized as an effective networking tool. Developing business relationships is one of the key components of any event and measuring this particular metric will prove if the app is helpful in facilitating connections.

6) Speaker engagement

Though there may be much anticipation for a particular speaker to take the stage, a speaker’s performance is ultimately determined by the audience. One way to gauge interest in speakers is by measuring the amount of profile views they receive within the app. Additionally, make sure to provide ways in which attendees can interact and respond to the speaker’s performance, such as live polling or survey responses after the speech

7) Live polling response rate

With the right event app, you can have attendees vote in live polls during an event session. This response rate will indicate the attendees’ engagement levels and help event organizers understand which sessions were most successful.

8) Social media mentions

Social media mentions are when users directly give a “shout out” by using a handle or hashtag within their comment/tweet. During the event planning process, make sure your event handle and hashtag is simple, unique, and shareable. Keeping track of mentions will help you better understand the social media friendliness of your event as well was the social media savviness of your attendees.

9) Social media engagement

Slightly different from mentions, social media engagement is when a user reacts to a post, usually as a like, share, or retweet. This metric also is an accurate indicator of how deeply certain sessions, speakers, and the event itself resonated with attendees. Make sure you have enough social media content for attendees to react to!

10) Total registrations

Surely a metric that is already top of mind, the total number of registrations is one of the most immediate ways to measure event success. It is also important to track registrations on a monthly basis to have a clearer understanding of sales performance over time. Which month had the highest registrations? Why so? The more detailed you can become with this metric, the more clarity it will provide when evaluating your event.

11) Registration by ticket type

This is another way you can be be more granular with your registration data. By dividing registration performance into ticket type, this will give you a better sense of which ticket types and price points were most appealing to attendees. Such data will be helpful when organizing your next event, allowing you to be more targeted in your ticket offerings.

12) Gross revenue

Many would argue this is the main KPI for event success. It is an important metric to measure against your initial revenue goals and the difference between the two will indicate how realistic or idealistic you were about the benchmarks set. Gross revenue is also an important barometer for the demand of your type of event within the industry.

13) Cost to revenue ratio

Gross revenue is not an insightful metric unless it is compared with the total cost of the event. This ratio is important in understanding how much profit (or loss) your event has generated and how you could continue to improve this ratio for future events. This a KPI that stakeholders such as sponsors and investors would want to see.

14) Revenue by promo code

Having separate promo codes with tracking links is very helpful in understanding exactly where your revenue stream is coming from. If one particular promo code that was targeted for C-level executives is bringing in the most registrations, that is definitely a noteworthy data point. Create promo codes to provide a more in-depth breakdown of your ticket sales.

15) Sponsorship page engagement

This KPI will be crucial in satisfying sponsors as well as closing future partnerships. You most likely have multiple pages where sponsors can make themselves visible within the app. Engagement with these pages, such as pages views and likes, are important metrics to prove that attendees are in fact interacting with sponsors.

16) Sponsorship satisfaction

Because sponsors are largely responsible for the financial backing of your event, ensuring their satisfaction is a key metric for event success as well as a way to gauge the likelihood of future sponsorships. There are numerous ways to measure this value such as through surveys or post-event debrief meetings. Whichever method you choose, make sure to record this data to understand what worked for the sponsors and what didn’t. Looking to land some even bigger sponsors? Check out this event sponsorship guide.

17) Number of returning attendees

Chances are that your team organizes recurring events, whether that be monthly, annually, or even bi-annually. An interesting stat to keep record of would be the number of repeat attendees who come to subsequent events. This will show whether your event content is resonating with the targeted audience and will give you an idea of the value that you are creating for them. A high number of returning attendees is an indicator that you’ve found the right formula.

18) Number of qualified sales leads

If your event is meant to generate prospects for your sales team, measuring the number of qualified leads is a key indicator of event success. The definition of a qualified lead will be specific to your company so make sure you have detailed criteria before measuring this KPI. A qualified lead may be from a certain industry, be in a managerial position within his/her company, or demonstrate a clear need for your company’s service/product.

19) Customers acquired

After collecting qualified leads from the event, the logical next step would be to measure the amount of customers that are acquired. Here you have to make sure the event marketing attribution is clean and that these customers were indeed acquired as a result of the event. There are multiple channels through which a lead can become a customer so it is important that for this metric, you identify the lead source as the event itself. Having the right event data integrations set-up will go a long way to helping you out.

20) Cost per customer acquisition

This metric is mostly relevant for companies that sell a specific product and are organizing events in hopes to acquire more customers. Though the number of acquired customers is a key metric, arguably a more important KPI is the cost per customer acquisition. Being aware of the amount of time and budget that is required to close an event-sourced deal is an important indicator of your event’s impact on the bottom line.

Wrapping Up: Your Event Success KPIs

Defining and measure event success is a specific and personalized process. Which KPIs are important to you will matter on what sort of goals you have set for yourself. However, having these 20 KPIs in your toolbelt will help you better understand which metrics are most relevant for your event and how you can start measuring those numbers.

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