08/07/2026
At our monthly Growth Leadership Circle last week, we sat with something most of us would rather avoid… conflict.
First question: what's the difference between a disagreement and a conflict?
A disagreement is just two people seeing things differently. That's normal.
Conflict is what happens next… how we respond when the difference actually matters.
So the disagreement was never the problem. Our response was.
Then it got personal. Each of us has a natural way of handling conflict. Some push for a decision. Some go quiet and make space. Some give in to keep the peace. Some look for the middle. Some stay in it till everyone's satisfied.
Thomas and Kilmann named these five modes years ago. And here's what I most wanted the room to hear…
Your natural style isn't a weakness. It's a strength. Not one of the five is better than the rest. Avoiding a small thing can be wise. Competing in an emergency can save the day. Accommodating can protect a relationship that matters more than the point.
The problem is never your style. It's running it on autopilot.
That's the shift behind the short assessment I've been building, Conflict Agility. The goal isn't to change your style. It's to expand your choices. Pause, read what the moment needs, then choose on purpose. 🙂
To everyone who showed up and shared so openly, thank you. 🙏
So honestly… when a disagreement heats up, what's your first move? A choice, or a reflex?