05/10/2025
Food and Service review alert!
Restaurant in Naga.
⭐️⭐️Food is not for sharing. If you’re looking for value for food, this isn’t for you. Everything comes in solo meals. Bagay ito sa mga slow food eaters and taking time to eat and talk. Masarap naman daw for Mikee who enjoyed the truffle pasta. The bread bowl isn’t as big as French Baker but I think it’s tastier than French’s. Food isn’t bad but not that excellent.
⭐️Service is not good. We’re seated upstairs, we need to go down to follow-up order, or order additional food. No waiting staff upstairs. Also, we need to get our own water. ( when the price range is quite expensive and this isn’t fast food, I think waiting staff should be mindful). I get up to refill our glasses with water.
⭐️ Friendliness of waiting staff. 👎No smiles. No good afternoon. ( we thought maybe at 11:30 they’re tired) The lady who served us even made an offending remark. I asked her why the food took too long to serve. She replied “Hindi naman ito ready na, hindi ito mabilis gawin ang waiting time ay 15-20 minutes.” But we patiently waited more than that. At parang ang bigat ng loob nya to serve. A simply apology would be okay and a pitcher of cold water at least. We know that real food takes time to prepare and cook but the waiting staff remarks was quite uncalled for and she kept on touching her nose while talking to us. She looked tired and unfriendly. Parang utang na loob mo pa na pinagsisilbihan ka nya.
Price range is 280-450.00 ( solo meals)
We received our bill written on 1/8 of tablet paper.
We were there to quietly celebrate Gaby’s success by having a good lunch. But we ended up leaving with such heavy hearts. ( my kids said, Mom, we do not deserve to be like repriemanded ng staff - we were just asking for our food).
They recently opened their restaurant but I wish in a few more days, they’ll find more ways to level up especially with their waiting staff (not all of them, by the way) the guy was friendlier.
Bicol Mommy wishes them the best. This review is based on our personal experience only. We paid our bill.
Overall rating: ☹️☹️☹️☹️☹️
Overpriced
Customer service is bad
Not coming back.