23/12/2025
Always safer to book at the official website
December 18, 2025
CEBU PACIFIC STATEMENT ON INDIVIDUALS INTERCEPTED FOR USING FRAUDULENT CARDS TO BOOK FLIGHTS
Three individuals were intercepted at the Caticlan airport on Thursday and were questioned for allegedly using fraudulent credit cards to book Cebu Pacific flights and for the unauthorized resale of travel funds through social media platforms.
Cebu Pacific is coordinating with the Philippine National Police (PNP) and the investigation remains ongoing. The passengers had flown from Davao to Boracay and were scheduled to return to Davao at the time they were intercepted.
Cebu Pacific strongly reminds all passengers to book their flights only through CEB’s official website, mobile app, or accredited travel partners to ensure access to the airline’s guaranteed lowest fares and legitimate booking services.
Passengers are advised against transacting with unauthorized sellers, as doing so may result in invalid or incomplete bookings, additional charges, or disrupted travel plans.
Only CEB’s official channels and affiliated travel agencies are authorized to sell genuine CEB flights.
Customers who transact through unauthorized channels and agents may not be able to:
• Receive a complete booking and ticket due to incorrect fares
• Do online check-in
• Rebook
• Refund
• Add bags or meals
To book your flights with CEB, you may directly visit www.cebupacificair.com or download our official mobile app on the Apple App Store or Google Play Store.
