29/09/2026
🚨 Pakistan’s healthcare sector is moving deeper into digital infrastructure — and the latest signal is a live government technology requirement.
The National Institute of Health (NIH), Islamabad has issued a procurement for a turnkey Health Complaint Management System (HCMS) under the Integrated Disease Surveillance and Response System (IDSRS).
The requirement goes beyond a basic software platform. The scope includes health complaint management, call centre / command & control centre capabilities, dashboards and analytics, system integration, ICT and telephony infrastructure, cybersecurity, testing, training, staffing, operations and maintenance.
That means Pakistan’s digital-health ecosystem is creating requirements across the full technology lifecycle:
Healthcare + HealthTech + Software Development + Data & Analytics + Call Centre Technology + Cybersecurity + System Integration + Digital Transformation + Project Delivery
Why businesses should watch this signal
For HealthTech companies, software developers, system integrators, ICT providers, cybersecurity firms, data & analytics companies and project-delivery partners, government digital-health projects can create requirements not only for technology supply, but also for implementation, integration, operations and long-term support.
Where Fay Network fits
Fay Network tracks real business and industry signals across Pakistan and converts them into market intelligence, technology opportunities and project-delivery insights.
If your organisation is looking for:
Digital Transformation • Software Development • AI & Automation • System Integration • Data & Analytics • Technology Projects • Project Delivery
Fay Network is ready to connect the signal with ex*****on.
Fay Network — Business Media + Industry Intelligence + Digital Transformation + Project Delivery.