08/12/2025
🏁 Just two days to go until our second strategic get-together: Customer Experience Roadshow Bringo Edition, where is The New Competitive Currency.
This Wednesday, we welcome you into a dynamic space where we co-create and business transformation grounded in every day reality.
🎤 Meet our Speakers, game-changing experts designing the future of , loyalty and innovation in CX. Their know-how sets the direction for a memorable event series designed for leaders ready to improve , build lasting customer attention capital, and grow beyond discount-driven tactics.
Oana Lung, Head of Customer Experience, Bringo
17+ years of CX know-how in the telco sector and nearly 2 years in e-groceries, driving Service Design Transformation with solutions that improve how brands interact with customers and empower positive life changes.
Dragoș Gavrilescu, Founder & CEO, True Say & Portall
25+ years of customer intelligence across 14 countries and 50 companies, an innovative entrepreneur that ignites strategic business transformation and growth.
Adrian Cerga, Head of Customer Care & Telesales Strategy, Altex Romania & Bricostore
20+ years of strategic sales and customer operations know-how in retail and telco, across multinational intrapreneurial and entrepreneurial environments, driving high-performing teams, omni-channel retention and customer loyalty results.
Bogdan Ilinca, Product & Innovation Lead, Mediatel DATA
15+ years of contact center know-how, blending product vision, operational insight, and passion for smart tech to turn ideas into scalable next-generation AI-driven solutions.
Mădălina Vilău, CX Consultant & Leadership Facilitator, CEO Marketing Insiders Group
30+ years of bridging CX and EX in an AI-powered world for better businesses, healthier societies, and empowered people. Care Academy and Romanian Contact Center Awards Founder, European Contact Centre & Customer Service Awards Juror, and more.
Alin Roșca, CEO & Founder, RepsMate
visionary entrepreneur determined to revolutionise the way people communicate through tech. Impact Stars Award “Technology Fast 50 Central Europe” (Deloitte). "Top 100 Innovative Companies in CEE" (Vestbee).
This condensed edition is almost sold out. We are honoured by the overwhelming interest and support that we have received from the . Thank you! 💌
🤝 Interested in partnering or joining our speakers' lineup for the next edition (Regina Maria - January 29th 2026)? Explore the Key Areas and Topics on conference-arena.com and reach out for custom inquiries via [email protected].
