31/08/2026
Position: Sales & Agents Network Supervisor
Number of positions: 1 Post
Department: Commercial & Business Development
Location: Juba, South Sudan
Employment Type: Full-Time
About the Role
South One Digital TV is seeking a results-driven Sales & Agents Network Supervisor to lead day-to-day retail sales activities and support the growth and performance of our sales agent network.
The successful candidate will be responsible for supervising sales teams, monitoring agent performance, expanding market coverage, increasing subscriber acquisition and renewals, ensuring proper sales reconciliation, and supporting the achievement of company revenue targets.
This role is ideal for a commercially minded professional with strong field-sales experience, leadership ability, and a passion for building productive sales networks.
Key Responsibilities
The Sales & Agents Network Supervisor will:
• Supervise daily activities of retail sales officers, sales representatives, and agents.
• Drive achievement of daily, weekly, and monthly sales targets.
• Monitor sales of subscriptions, renewals, set-top boxes, smartcards, and other company products and services.
• Recruit, onboard, support, and monitor authorized sales agents.
• Identify new locations and opportunities for expansion of the agent network.
• Conduct regular field visits and performance reviews.
• Monitor agent productivity and develop corrective action plans for underperforming agents.
• Support customer acquisition, subscription renewal, retention, and reactivation campaigns.
• Ensure customers receive accurate information about products, packages, pricing, and promotions.
• Monitor assigned sales territories and identify high-potential and underserved markets.
• Ensure proper accountability for stock allocated to sales personnel and agents.
• Conduct sales, stock, and revenue reconciliation in coordination with the Finance Department.
• Monitor compliance with approved pricing, commission structures, and sales procedures.
• Support sales promotions, market activations, exhibitions, and customer engagement campaigns.
• Collect market intelligence on customer preferences, competitor activities, pricing, and market trends.
• Prepare accurate daily, weekly, and monthly sales performance reports.
• Coach and support sales staff and agents to improve selling skills, product knowledge, and customer service.
• Escalate sales irregularities, revenue leakage, stock discrepancies, or compliance concerns to management.
Key Performance Areas
Performance in this role will be measured against areas including:
• Sales target achievement
• New subscriber acquisition
• Subscription renewals
• Customer retention and reactivation
• Agent network growth
• Active agent performance
• Sales revenue growth
• Territory coverage
• Stock accountability
• Revenue reconciliation
• Sales reporting accuracy
• Customer service quality
• Team performance
• Compliance with company sales policies
Qualifications & Experience
Candidates should have:
• A Diploma or Bachelor’s Degree in Marketing, Business Administration, Sales Management, Commerce, or a related field.
• At least 2–4 years of relevant sales experience.
• Experience in retail sales, distribution, telecommunications, media, Pay-TV, FMCG, or agent-network management is an advantage.
• Previous experience supervising sales teams or field agents is highly desirable.
Required Skills
The ideal candidate should demonstrate:
• Strong sales and negotiation skills
• Leadership and team supervision
• Target-driven and results-oriented mindset
• Agent and distributor relationship management
• Customer service skills
• Territory and field sales management
• Sales planning and forecasting
• Revenue and stock reconciliation
• Strong communication and interpersonal skills
• Reporting and analytical ability
• Problem-solving and decision-making skills
• Good knowledge of Microsoft Excel and other reporting tools
• Ability to work effectively in the field and under pressure
How to Apply
Interested candidates should submit their CV and relevant supporting documents through the application channel indicated on this website: https://southone.tv/job/sales-agents-network-supervisor/
Only shortlisted candidates will be contacted.