Dealer Service

10/31/2024

Learn how to keep your dealership safe from business email compromise.

Discover what hackers can exploit and how to safeguard your dealership against business email compromise from an expert at Proton.

09/06/2024

https://www.autosuccessonline.com/the-timeline-of-a-modern-ransomware-attack/

Discover how dealerships are increasingly targeted by ransomware attacks, leading to severe disruptions and costly data breaches. Explore a real-life case where a dealership group faced a five-day ransomware attack that crippled their operations, highlighting the urgent need for enhanced cybersecuri...

09/04/2024

Check out our cybersecurity section to learn how to prevent costly cybersecurity issues.

Discover what hackers can exploit and how to safeguard your dealership against business email compromise from an expert at Proton.

08/29/2024

Check out this great interview with Ryan Maguire from Helm.

Discover how auto dealerships can prepare for the shift to electric vehicles (EVs) by optimizing service retention, enhancing customer experience and expanding revenue streams through accessories. Learn key strategies for evolving service processes and incentivizing dealership teams for long-term su...

08/08/2024

Data Did You Know – The Manheim Used Vehicle Value Index measures the prices of used vehicles in the U.S. It uses data from over 5 million annual transactions, adjusting for vehicle mix, mileage, and seasonality to provide an accurate reflection of market trends. In July 2024, the index rose to 201.6, indicating a 2.8% month-over-month increase but a 4.8% year-over-year decrease.

The image below shows the year-over-year percentage change in prices for different market classes of used vehicles as of July 2024.

07/02/2024

Check out this great interview with Voss Automotive Network and Reynolds & Reynolds.

Discover how Voss Auto Network tackles technician turnover by developing in-house talent. Join Brian Ankney as he interviews Tim Whalen and Greg Uland on effective retention strategies, the importance of long-term investment in training, and the upcoming Amplify Summit. Learn industry best practices...

06/27/2024

Is this not an act of war? Cyberattacks on CDK Global have caused disruptions at dealerships in the United States, potentially reducing new-vehicle sales in June by approximately 100,000 units. J.D. Power and GlobalData forecast that U.S. light vehicle sales for the month will decrease by 2.6 to 7.2 percent compared to the same period last year, resulting in sales volume between 1.27 million and 1.33 million vehicles. Initially, sales were expected to reach 1.41 million before the ransomware attacks, which began on June 19.

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Uncertainty about how soon the CDK issue will be resolved means a range of outcomes are possible, according to J.D. Power and GlobalData, though lost sales could be made up quickly in July.

06/13/2024

Do you have an EV and how do you feel about it? A recent McKinsey & Co. study found that over 40% of U.S. electric vehicle (EV) buyers want to return to combustion engines due to poor charging infrastructure, high costs, and range anxiety. Although 38% of current combustion engine owners stated that their next vehicle would be a plug-in hybrid or an EV.

06/06/2024

Do you want to improve your used inventory and grosses? Watch Corey and learn how.

Discover how Corey Abel from VETTX shares strategies for dealerships to enhance used vehicle acquisition through private-party purchases, boosting inventory, brand awareness and profitability. Learn more in this AutoSuccess Executive Spotlight.

06/06/2024

This was a fun one. Check it out.

Discover strategies for car dealerships facing staffing challenges, high interest rates and inventory management issues in this insightful interview with Bill Wittenmyer from DealerOn. Learn about innovative solutions like the new Signals Program and future trends in dealership technology.

05/30/2024

Would you consider a vehicle that did not have the tech you want?

04/22/2024

Motorcycle & Powersports News interview with Bob Gruen and Tom O'Connor from MotoMate.

MotoMate 123 helps powersport dealers with vehicle appraisals, inventory and service. We sat down with MotoMate's Bob Gruen and Tom O'Connor to learn how the...