Butane-Propane News

12/11/2025

What happens to your company's leadership structure when the unexpected strikes?

That's the question Kendall Rawls with The Rawls Group: Business Succession Planners takes on as part of BPN's M&A feature series. Rawls reflects on the importance of strategic succession planning that adequately accounts for emergency succession events.

https://bpnews.com/feature-articles/emergency-succession-true-tales-when-unimaginable-strikes

Emergency succession takes place when an event disrupts a company's leadership structure. Strategic succession planning helps minimize the impact of the unexpected.

12/10/2025

A recent federal ruling out of Louisiana shows how even small details — like a bolt on a propane cylinder exchange bollard — can carry major liability implications for retailers and propane suppliers.

David Schlee highlights in this case why premises safety, site design and proactive risk management matter more than ever.

A Louisiana court has sent a propane bollard trip and fall case to a jury, highlighting key questions about premises safety and liability.

12/09/2025

To celebrate National Propane Day, Palmer Gas & Oil held a ribbon cutting ceremony at their new storage facility and introduced renewable propane as a product offering to their customers.

Palmer Gas shared their motives behind bringing attention to renewable propane and talked on the current state of the experimental fuel in their offerings portfolio — as well the company's hopes for the fuel in the future.

https://bpnews.com/sustainability/palmer-gas-oil-introduces-renewable-propane-customers

Palmer Gas & Oil celebrated National Propane Day by bringing awareness to renewable propane.

12/08/2025

Acquisitions in the propane industry are about more than assets — they’re about people, culture and customer trust.

In her latest article for BPN, Christina Armentano, Paraco’s executive vice president and chief operating officer, shares a thoughtful, people-first approach to propane acquisition integration that strengthens teams, preserves legacy and builds long-term success.

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12/05/2025

In Nancy Coop's final Verbatim column, she asks industry respondents to reflect on how they most enjoy showing love to others.

From home-cooked meals to acts of service, here are the ways your propane peers communicate care and support for those around them.

Here at BPN, we would also like to express our gratitude for the ways Nancy has given her time and invested her energy to help the propane industry grow throughout her career. We wish her the best in retirement.

And we welcome Whitney Parsley with Cetane Associates as the new compiler and editor and Verbatim in the new year. To many more!

https://bpnews.com/verbatim/verbatim-what-do-you-love-do-help-others

In Nancy Coop's final Verbatim column, she asked the propane industry how they most like to help others.

12/03/2025

Today’s propane marketers face a more connected risk environment — from fleet expansion and subcontractor exposure to tighter environmental documentation.

Christine Sawyer of NIP Group breaks down how a propane insurance program built around real operations can strengthen protection, support compliance and keep your business resilient.

Learn how a propane insurance program can better protect marketers by coordinating coverage across all lines.

12/02/2025

M&A dealmaking is rapidly changing the propane industry.

Just as important as ensuring a profitable deal is ensuring the propane business you worked hard to create is set up for future success.

Chad Pendill with Legacy Energy Consulting weighs in on how propane companies looking to sell can create a deal structure that balances financial goals with long-term company growth.

https://bpnews.com/feature-articles/crafting-ma-deal-preserves-what-youve-built

11/26/2025

The success of a propane company depends on active participation from every member of the team, from the boardroom to the bobtail.

Mark Hardy, propane delivery driver with Valley Energy and BPN's November Industry Insider, is living proof that professionalism and a team-first attitude are crucial ingredients to effective in-person customer service.

Take a look below to learn about his long career in the propane industry — and the ways he's giving back to his community.

https://bpnews.com/industry-insider/meet-mark-hardy-propane-delivery-driver-valley-energy

Mark Hardy is BPN's November Industry Insider. The propane delivery driver has been in his current role for over 20 years, and gives back to his community by volunteering to instruct school students in semitruck safety.

11/25/2025

Leadership looks different for everyone — and that’s what makes the Through the Leadership Lens podcast so powerful. The podcast dives deep into the stories, challenges and defining moments of leaders across the propane industry.

From C-suite executives to next-generation voices, every episode brings fresh insights and real inspiration. Read more about how this podcast is shaping conversations on leadership in propane.

Explore how the Through the Leadership Lens podcast highlights authentic stories, leadership lessons and diverse voices shaping the propane industry.

11/24/2025

It only takes one mis-hire to disrupt company culture, reduce workplace efficiency and possibly cost the company financially.

To avoid a mis-hire, it's essential to look for a right fit in company culture and seek a candidate whose goals align with your company.

https://bpnews.com/strategy/best-hiring-practices-4-consequences-mis-hire

Best hiring practices are critical for the health of an organization and ensuring that employees remain satisfied in their role.

11/19/2025

Modern Propane Customer Service is changing fast — are you keeping up?

Trebby Catron, area sales manager for Indiana and Illinois at Bergquist Inc., shares how propane marketers can blend technology with the personal touch customers still expect.

From mobile tools to smarter communication, Catron highlights what it takes to stay competitive in today’s market.

Explore how Modern Propane Customer Service blends traditional relationship-based support with new technology to meet rising customer expectations.

11/17/2025

It's time — time travel, to be precise.

Respondents in this month's Verbatim muse on where — or better put, when — they'd travel to, Marty McFly style.

What time period would you travel back to if you could?

https://bpnews.com/verbatim/verbatim-if-you-could-time-travel-year-where-would-you-go-why