Butane-Propane News

10/08/2025

Every propane marketer has a responsibility to educate customers about proper propane use, storage and safety.

In this article, Jerry Schimmel, vice president of sales at P3 Propane Safety, explains how annual propane duty to warn mailings can help marketers strengthen compliance, reduce liability and protect customers and employees alike.



https://bpnews.com/safety/propane-duty-warn-mailings-improve-safety-compliance

10/07/2025

Happy National Propane Day!

Today is a day to bring recognition to the big and small ways that propane is enhancing the lives of our communities — one propane tank at a time.

It's also a day to celebrate everyone in our industry who makes the work we do possible, from the truck driver who seems to know almost every customer's name to the office receptionist who makes the work place special in their own, unique ways.

If you know someone you want to shout out and acknowledge, feel free to tag them in the comments!

10/07/2025

Buckle up! It's time for another round of Verbatim, and this one's a bumpy ride.

Shots are fired at everything from nuclear bombs and social media to water bottles and fish sticks, as respondents reflect on what invention they would get rid of if they had the chance.

https://bpnews.com/verbatim/verbatim-whats-1-invention-you-would-take-away-world-if-you-could

10/03/2025

Did you know propane powers the next generation of heat pump technology?

Gas absorption heat pumps combine propane with ambient air to deliver reliable, energy-efficient heating — even in extreme cold. Learn how Stone Mountain Technologies is advancing this innovation.

Propane’s role in heat pumps is growing, as gas absorption heat pump technology offers efficient, reliable heating solutions for homes and businesses.

10/02/2025

It's time to stop guessing and start connecting with your customers.

Join us Oct. 15 at 1:00 p.m. CST for an educational webinar session on the ins and outs of customer segmentation.

Experts from Navara Marketing will be walking through smart solutions to common propane customer service blindspots, from initial customer communication to follow-through on Google reviews of your business.

Sign up for this free webinar by clicking the link below:
https://event.on24.com/wcc/r/5076445/BA009B7C329A20E8153DC911084E56E6?partnerref=newsletter

10/01/2025

Indemnification clauses can save your company from incurring the costs of legal fallout.

But often, even an airtight contract can still land a propane company with the brunt of responsibility in the face of the unexpected.

Here are some of the ways propane companies can go amiss in their handling of indemnification and defense clauses — and more importantly, how to get back on track.

https://bpnews.com/insurance/what-propane-companies-should-know-about-indemnification-clauses

09/30/2025

Looking for a fresh, engaging way to contribute more value to your customer base?

Take some notes from Rural Computer Consultants, Inc. - Fuel Distribution System. The company has been running a successful "customer seminar" for 27 years.

Check out some of what they've learned along the way, from cultivating event vendor relationships to creating effective roundtable learning opportunities.

RCC has been putting on a master class in propane event outreach for 27 years in its customer seminar series.

09/29/2025

From painting propane tanks as a teenager in Carthage, Mississippi, to serving as president of the Alabama Propane Gas Association, Bubba Quick has built a lifelong career in the propane industry. Today, he serves as Mississippi, Alabama and Louisiana propane equipment sales manager at CUI.

In our latest Industry Insider, he reflects on leadership, lessons learned, and the legacy he hopes to leave behind: being known as the “Gas Man” — someone who is honest, cares about people and loves the propane industry.



https://bpnews.com/industry-insider/meet-bubba-quick-propane-equipment-sales-manager

09/26/2025

Customer segmentation is all about serving your customers better — by knowing your customers better.

From a marketing perspective, it's also about how to send the right message to the right customer.

Navara Marketing will be joining BPN to walk propane companies through effective marketing practices that make use of customer segmentation, including Google review automations and strategically timed customer messaging systems.

Join us Oct. 15 at 1:00 p.m. CST for a jam-packed informational session:

https://event.on24.com/wcc/r/5076445/BA009B7C329A20E8153DC911084E56E6?partnerref=social

Wednesday, October 15, 2025 at 1:00 PM Central Daylight Time. The key to better marketing starts with smarter segmentation. By utilizing your back-office software (BOS) to pull customer lists based on the services they have — and the ones they don’t — you can send messages that actually resona...

09/24/2025

Do your employees have the tools they need for tech-enabled customer service?

When teams are stuck with missing paper tickets, delayed data or outdated processes, their stress can directly impact the customer experience.

In her latest article for BPN, Steph Schreyer, director of customer experience at Cargas, shares four key philosophies for leveraging technology to empower employees, streamline workflows and deliver the level of service today’s customers expect.

Discover how four key philosophies of tech-enabled customer service can empower employees, streamline processes and enhance customer satisfaction.

09/23/2025

Thinking about selling your propane business? You’re in good company with Star Group.

Selling your business is an important decision. Deciding to sell to Star Group ensures that your company’s legacy, identity and reputation will be preserved in the community. Contact Star Group today for a confidential consultation: https://www.stargrouplp.com/acquisitions/

Learn more here: https://bpnews.com/sponsored/star-group-embracing-power-giving-back

09/19/2025

MERGER ALERT: Meritum recently merged with McAdams Propane and Midstream Transportation Company.

Meritum Energy and Midstream have collaborated for the last 10 years to deliver propane to Pico locations, an arm of Meritum. McAdams Propane is a retail propane business that has served north and east Texas regions, and will retain a substantial equity position.

Read more here: https://bpnews.com/news/meritum-energy-merges-mcadams-propane-midstream