MIT Sloan Management Review

11/29/2025

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11/27/2025

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11/24/2025

When underconfident negotiators engage in behaviors like making hesitant requests, settling too quickly, or missing advantageous trade-offs, they limit their own success — and their potential to improve. Leaders can help team members develop advanced skills for the negotiating table and, in the process, grow their confidence. Follow three approaches for improving negotiation skills, and learn the five questions everyone should be able to answer before launching a negotiation.

Read the full article >> https://mitsmr.com/4acMbsJ
Artist credit: Neil Webb/Ikon Images.

11/23/2025

People who engage in allyship in the workplace by supporting colleagues who face systemic bias have good intentions, but how they approach it matters. A meta-analysis found that the most effective allyship addresses the root causes of inequality, not just its symptoms. While signals of support validate people’s experiences, mitigating problems — removing structural barriers and changing biased workplace systems — is the most meaningful way to create observable, lasting organizational change.

Read the full article >> https://mitsmr.com/3JMsvRU

11/22/2025

In the latest episode of Leaders at All Levels, our hosts Kate W. Isaacs and Michele Zanini sit down with Cascade Engineering CEO Christina Keller as she shares how AI tools free workers to think — and why hiring for resilience pays off.

Watch the full video >> https://mitsmr.com/3WUk2il

11/20/2025

Grocery retailers invest heavily in customer experience innovations, but do they pay off? Research on in-store food and drink services, third-party delivery partnerships, and subscription-based delivery programs reveals complex outcomes. In-store bars and cafes boost sales and foot traffic but are costly to establish and maintain. Delivery apps risk increased competition and fewer impulse purchases. And subscription programs drive higher spending but risk cannibalization and increased costs.

Read the full article >> https://mitsmr.com/43Ek9lU
Artist credit: Nick Lowndes/Ikon Images.

11/19/2025

Sponsored Content: Model context protocol is hyped as a way to empower AI for automated, data-driven decisions. But to work effectively, MCP requires an enterprise approach with orchestration, governance, and enterprise-grade skills to act predictably in mission-critical systems without hallucinations. Read the article to get your AI strategy right with this seven-part framework >> https://mitsmr.com/3WlkHcj

11/18/2025

The 2025 Artificial Intelligence and Business Strategy report, from MIT Sloan Management Review and Boston Consulting Group (BCG), looks at how organizations that are adopting agentic AI are gaining advantage while facing four distinct tensions.

Read the full report >> https://mitsmr.com/4onAhQP

11/18/2025

When terrible things happen in an organization — a partnership ends in disaster, expenses outpace income by a mile, or outside economic forces throw progress way off course — employees look to leaders to explain what’s going on. Good communication requires leaders to determine what happened and what comes next. They can start by articulating the answers to two questions: Where does responsibility for the problem lie? And is the situation salvageable?

Read the full article >> https://mitsmr.com/47ZIiVf
Artist credit: Sergio Ingravalle/Ikon Images.

11/16/2025

Sponsored Content: Every company wants AI that makes automated, data-driven decisions. But model context protocol requires more than hype—it needs enterprise orchestration and governance to work securely in mission-critical systems without hallucinations. Read the full article for more insight >> https://mitsmr.com/47BicsK

11/16/2025

Why do leaders lash out? The fight response is often a reaction to fear — of perceived incompetence, for example, which would lead to a loss of control. The people at the top of a corporate team may wield anger as a tool when their power is threatened. The (unconscious) goal: Regain control by breeding fear that gets others to toe the line.

While the leader gains a fleeting sense of control, they also do lasting damage to their relationships with teammates, who lose trust in them. Having lost the team’s commitment, the leader will continue to face even more trigger events — and the cycle will continue.

Read our new article by Jim Detert on what strategies you can use if you are a fearful fighter. >> https://mitsmr.com/47hsn5G