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If you’re a shop owner and you’ve ever asked yourself, “Where the hell did the money go?”…You need to hear this one!Most...
04/03/2026

If you’re a shop owner and you’ve ever asked yourself, “Where the hell did the money go?”…You need to hear this one!

Most shop owners don’t have a pricing problem.

They have a numbers problem.

And it’s costing them more than they realize.

Tomorrow morning at 7am, this week’s episode drops—and this one is a wake-up call.

Kevin breaks down what actually happens to every dollar that comes into a shop and why so many owners are busy, working nonstop… and still wondering where the money went.

Because the truth is, you can be doing millions in sales and still be losing money if you don’t understand your numbers.

This episode gets real about:
• The difference between gross and net
• Why being busy doesn’t mean you’re profitable
• How overhead creep is quietly eating your margins
• Fixed vs variable pay—and who’s actually carrying the risk
• Why discounting jobs just to make payroll is killing shops
• And why knowing your numbers is non-negotiable

This isn’t theory.

This is real shop math… and for a lot of owners, it’s going to hit hard.

Episode drops tomorrow at 7am.

👇 And quick ask…

We are so close to 1,000 subscribers on YouTube. If you’ve been getting value from the content, go hit subscribe and help us push this over the top.

Link in the comments

What is up everybody? Welcome back to another episode of Coffee & Grit. This one right here is a conversation about what...
03/30/2026

What is up everybody? Welcome back to another episode of Coffee & Grit. This one right here is a conversation about what it really looks like to build something the right way.

Listen in as I am joing by Brandon Sacker, of TCI Home Services & Precision Pro Sprayers, you might think this episode is about insulation, mold remediation, and home services. It is.

However it is also about integrity. Ownership. Leadership. Standards. And what happens when somebody decides they are not going to cut corners, not going to play the short game, and not going to build a company that wins at the expense of people.

Brandon shares the story of going from sales into ownership, buying TCI, helping double the business, and building a team and culture where trust actually means something.

He talks about walking away from jobs that are not the right fit, creating a company where customers feel safe, where employees want to stay, and where doing right by people is not a marketing line. It is the standard.

There is a lot in this episode that hit me. The story of watching a single mom get taken advantage of in car sales and realizing he wanted to do business differently. The way he talks about his people by name and how seriously he takes sending them into somebody’s home. The fact that he would rather lose the sale than sell something that is not truly going to help.

And one of the most powerful moments in the episode is when he talks about helping someone at cost because they could not afford the work and he knew it needed to be done. That is what this episode is really about. Not just building a business. Building one you can be proud of.

If you are an entrepreneur, a leader, a sales professional, or somebody trying to figure out how to grow without losing your heart in the process, this one is going to hit home. Because Brandon is proof that you can scale, you can grow, you can win, and you do not have to become somebody you are not to do it.

You just have to do it the right way!

Kick Off Your Friday morning with a new episode of Repair Shop Reckoning.  This one is our personal favorite episodes be...
03/27/2026

Kick Off Your Friday morning with a new episode of Repair Shop Reckoning. This one is our personal favorite episodes because...Everybody keeps talking about how this industry is broken. How it sucks. How you can’t make money. How technicians are leaving and shops are struggling.

Here’s the truth. Yeah, there are problems. But that’s not the whole story.

Because there are shops out there winning. There are technicians building real careers. There are owners building teams, culture, and systems that actually work.

The difference isn’t luck. It’s how they run the business.

In tomorrow’s episode of Repair Shop Reckoning (dropping at 7am), Kevin breaks down what’s really going on inside shops right now. Why most shops don’t have a sales problem, they have a culture problem. How weak processes, lack of training, and poor leadership create chaos that no amount of selling can fix.

And more importantly… he shows you there is a different way to do it.

This isn’t about pretending the industry is perfect. It’s about understanding that if you’re willing to take ownership, build the right systems, and lead the right way, you can still win here.

If you’re tired of the negativity and know there has to be a better way… this one’s for you.

We’re 72 subscribers away from 1,000 on YouTube.

If you’ve been watching and getting value but haven’t subscribed yet, now’s the time. Help us push this message further and get it in front of the people who need it.

Because this industry still works, and so can you!

What is up everybody? Welcome back to kicking off the week with a little Coffee & Grit.In this weeks episode I sat down ...
03/23/2026

What is up everybody? Welcome back to kicking off the week with a little Coffee & Grit.

In this weeks episode I sat down with Steve Koch, and this conversation is going to hit a lot of you right where you live as business owners.

Because here’s the truth…

Most of us didn’t start our business because we love numbers.
We started because we love what we do. We love serving people. We love building something.

But at some point… if you ignore the numbers, the business starts working against you.

And that’s exactly what we get into in this episode.

Steve isn’t just a bookkeeper. What he really does is help business owners get clarity. Clarity in their numbers, clarity in their decisions, and clarity in how they move their business forward.

We talk about why messy books lead to bad decisions, how time is your most valuable inventory, and why doing everything yourself might actually be holding you back.

There’s also a powerful story in here about a business sitting on over $500,000 in receivables and what happened when they finally got clear on their numbers.

This conversation goes beyond bookkeeping. It’s about ownership. It’s about focus. And it’s about building a business that actually supports your life instead of draining it.

If you’ve ever felt like the back end of your business is a little messy… or you know you’re making decisions without the full picture…

This one’s going to hit home.

Alright, let’s get into it.

Another new episode of Coffee & Grit to kick off the week for my Difference Makers out there!  This one is a banger with...
03/16/2026

Another new episode of Coffee & Grit to kick off the week for my Difference Makers out there! This one is a banger with local small business owner Brandon Miller, found of Inspired By Design Painting. This conversation gets into something every entrepreneur eventually has to face.

Are you building a job or are you building something that lasts?

Brandon’s story started pretty humbly. Picture a power washer, a ladder sticking out of the trunk of an old Malibu, and one guy grinding it out washing six houses a day while trying to figure out how to build a real business.

Fast forward to today and Brandon is building a company with a clear vision. He wants Inspired by Design to become Brighton’s painter for the next hundred years.

But this conversation goes way deeper than painting.

We talk about ownership versus victim mentality, the mindset shift that changes everything in business, why leadership starts with how you see people, and how something as simple as showing up on social media can completely change the trajectory of a company.

We also get into the idea of the Reticular Activation System and how what you focus on determines the opportunities you start to see.

At the end of the day the lesson is simple. Stop blaming. Start building!

There are some incredible stories in this episode about entrepreneurship, faith, service, and the moments where you realize the opportunities around you were there the whole time. You just had to learn how to see them.

Alright lets get into it.

Most people that know me today see the businesses, the shops, the podcast.But that’s not how the story started.When I wa...
03/13/2026

Most people that know me today see the businesses, the shops, the podcast.

But that’s not how the story started.

When I was a kid the school system didn’t really know what to do with me.

Couldn’t sit still.
Talked too much.
Didn’t care about homework.
Bored out of my mind.

Teachers thought I was the problem.

Truth is… I was just wired differently.

In this week’s Repair Shop Reckoning, we remastered Episode 1 where I sit down with my mom and dad and talk about what it was actually like growing up — the learning struggles, getting labeled in school, the farm, the trades, and how the same traits that got me in trouble early on ended up becoming the reason I succeeded later.

This episode is for every guy who was told he was the problem in school.

Because sometimes the system just doesn’t know what to do with people who think differently.

The new episode drops tomorrow morning.

Also we’re 129 subscribers away from hitting 1,000 on YouTube.

If you’ve been listening and getting value out of the show, do me a favor and hit subscribe.

We’re just getting started.

🎧 Repair Shop Reckoning — From Chaos to Control

Flat rate worked in Kevin’s shop for years.But the world outside the shop has changed.Parts backorders.Fleet approval la...
03/06/2026

Flat rate worked in Kevin’s shop for years.

But the world outside the shop has changed.

Parts backorders.
Fleet approval layers.
Training the next generation of technicians.

Jobs sitting in bays waiting on things nobody inside the shop can control.

And when that happens, flat rate stops rewarding productivity and starts punishing the wrong people.

In this week’s episode of Repair Shop Reckoning, Kevin breaks down why he made the decision to move his entire shop off flat rate and onto hourly and salary.

This isn’t a rant about pay plans.
It’s a real conversation about what happens when the system around your shop starts creating friction you can’t control.

In this episode we talk about:

• Why flat rate worked for years and why it’s getting harder to make fair
• How training younger technicians exposes the cracks in the system
• The real impact of parts delays and fleet approval layers
• Why chasing hours can destroy quality and culture
• The system Kevin put in place to protect production and his team

If you run a shop, manage a team, or you’re a tech watching what’s happening in this industry, this episode is for you.

Also, we’re sitting at 840 subscribers on YouTube and pushing hard to hit 1,000.

So do us a favor.
If you like straight talk about the industry with no corporate bu****it, go subscribe to the channel.

Help us hit that first milestone.

Link to the episode in the comments.

And remember…

It’s not about the pay plan.

It’s about running a shop that actually works.

New episode in the morning and you WILL NOT WANT TO MISS THIS ONE...If you don’t know your numbers, you don’t control yo...
02/20/2026

New episode in the morning and you WILL NOT WANT TO MISS THIS ONE...

If you don’t know your numbers, you don’t control your business!

In this episode, Kevin sits down with Maria Montie, partner at ShindelRock and a key resource inside the Repair Shop Reckoning network, to talk about what most shop owners avoid their backend.

Cash flow. Oversight. Internal controls. Tax structure. And the dangerous assumption that “my accountant has it handled.”

We break down:

-Why bookkeeping and real accounting strategy are not the same thing
-How overstated revenue can quietly create six-figure tax bills
-The internal control mistakes that lead to embezzlement
-Why “no surprises” should be your financial standard
-The difference between delegation and responsibility

And here’s the part that should get your attention:

A shop owner we were working with received a six-figure tax bill. After reconstructing the books and filing an amended return, that bill was dissolved.

Not reduced.

Dissolved.

Because when you don’t understand your structure, your revenue classification, and your reporting you can end up paying for mistakes you didn’t even know existed.

This episode isn’t about accounting theory.

It’s about control.

You can delegate tasks.
You cannot delegate ownership.

If you’re serious about leading your shop instead of reacting to it, this conversation matters.

No fluff. No tax hacks. Just the reality of what it takes to run a business the right way.

New This Week On Repair Shop Reckoning...Because being good at fixing cars isn’t enough anymore!This episode is for shop...
02/13/2026

New This Week On Repair Shop Reckoning...

Because being good at fixing cars isn’t enough anymore!

This episode is for shop owners who are tired of chaos, thin margins, and feeling like they’re constantly putting out fires.

Kevin breaks down what it actually takes to build a disciplined, profitable shop in an industry that’s getting tougher by the day.

We’re talking real systems. Real structure. Real leadership.

Inside this episode:

-Why letting customers bring their own parts kills your margins

-The difference between ChatGPT and a properly built shop AI system

-How documentation and process increase close rate

-Why most shops misunderstand sell-through rate

-The truth about service advisors vs. technicians

-How systems protect you from insurance games

If you want to stop reacting and start running your shop like a business, not a hobby, this one’s for you.

No corporate script. No sugarcoating. Just what works.

Happy New Year everybody, as we kick off the 1st episode recorded in 2026.Our conversation this week is with Noreen Owen...
01/15/2026

Happy New Year everybody, as we kick off the 1st episode recorded in 2026.

Our conversation this week is with Noreen Owens, owner of Noreen Owens Photography. A former corporate sales rep who looked at her life, her family, and the pace she was running at… and made the leap. Not because she had it all figured out. But because she knew there had to be something better.

What I loved about this conversation is that it starts with photography… and then it turns into something way deeper.

We talk about why portraits matter more than people think. How a family photo becomes priceless when life hits you out of nowhere. How a camera isn’t the magic… the experience is. How to get real smiles from toddlers, skeptical husbands, and everyone in between.

Then we go even deeper into the work she does that isn’t just “taking pictures.”

Noreen created The Who I Am Project for teens, built out of her own story of being bullied and rejected in middle school. It’s a confidence and self acceptance experience that helps kids see themselves differently. Some of the stories she shares hit hard in the best way.

And for women, her bo***ir work is the same mission in a different form. Helping women walk out of a session standing taller, seeing themselves with new eyes, and realizing they are far more powerful than the voice in their head has been telling them.

Animals. Themes. Santa experiences that feel like actual magic. Ducklings. Fairies. Wizards. Seniors. Pets. And yes… a turkey named Leonard who apparently thought he was married and also hit on people during the session.

Noreen is opening a brand new studio in May near M 59 and US 23, and the way she talks about building a team, building experiences, and constantly learning… it’s a masterclass in what it looks like to grow something with intention.

If you’re an entrepreneur who’s ever felt that pull that says “there has to be more than this…”

If you’ve ever thought about turning something you love into a real busines or if you just want a reminder that the things you’ve walked through might be the exact thing that equips you to help other people… This episode is for you.

Go listen. And then go book the family photo!

New This Week On Repair Shop Reckoning...What happens when you put a real Corvette guy in the room… and let him talk?In ...
01/09/2026

New This Week On Repair Shop Reckoning...

What happens when you put a real Corvette guy in the room… and let him talk?

In this episode, Kevin sits down with Alan Johnson from Matick Chevrolet, one of the most dialed-in Corvette minds you’ll hear anywhere. This isn’t “car talk” for clicks. It’s a deep dive into what’s actually happening inside GM right now… and why so many dealerships are falling behind.

They hit everything from the 3.0 Duramax being the best-kept secret in the truck world, to the reality behind the 6.2 uncertainty, to what really creates trust and consistency in a dealership: systems, talent development, and leadership that gives a damn.

And then they go straight into the chaos that sparked this episode: the brake fluid war.
If you’ve ever heard someone say “brake fluid is sealed, it doesn’t matter,” Alan is about to ruin your day...in the best way possible.

This is the intersection of:

-High-performance driving

-Real-world dealership service operations

-Maintenance that actually keeps people safe

-And the uncomfortable truth about how the industry is being gutted by short-term thinking

If you’re a technician, shop owner, advisor, service manager, or car nerd who actually wants to understand what’s real… this one hits hard.

This one started as a content session inside Difference Maker Bootcamp… and it got way too real, way too fast to keep it...
01/08/2026

This one started as a content session inside Difference Maker Bootcamp… and it got way too real, way too fast to keep it tucked away.

Because this is not a “credit card processing episode.”

It’s a story about becoming someone new. About walking out of corporate survival mode and into community, purpose, and conviction.

When Kristie came into Bootcamp, she was the behind the scenes problem solver. The “fix the mess sales made” person. The wallflower. The one who would sit in her car outside a networking event for 40 minutes trying to talk herself into going inside.

And now?

Now people in the community know her name. Clients and employees affectionately call her “the credit card girl” and hug her when she walks in.

She’s knocking doors. She’s building trust in an industry most people consider slimy. She’s the one business owners trust because she does the right thing, even when it’s not the easiest thing.

This episode is what happens when you stop thinking sales is about money and start seeing it for what it really is. Serving. Solving. Building trust. Fighting for people’s future.

We talk about how Coffee & Grit even became a thing. From a GoPro in coffee shops, to 60 episodes, to almost quitting, to the relationships that kept pulling the mission forward.

We dig into the mindset shift that changes everything in sales. When you stop trying to close and start trying to solve, the whole game changes.

We talk about why saving money is rarely the real win and how time, automation, cash flow, less stress, and peace of mind matter way more.

We get into the power of consistently showing up. Walking through fear. Building the networking muscle. Finding your people. Building community.

And we don’t skip the deep stuff either. Divorce. Shame. Healing. Finding people who get it. And realizing that sometimes business is just the vehicle for a bigger calling.

Kristie is proof of something I say all the time. You don’t become confident first. You earn it by doing the hard things while you’re still scared.

If you’ve ever felt like you’re not a sales person, if you’ve ever felt stuck in your head, if you’ve ever been afraid to be seen, this episode is going to hit.

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