User Interviews

12/19/2023

Introducing: A brand new UI content experience! 🥬✨

🔍 Improved blog categories, nav, and post layout
🎙️ Updated podcast look & UX
🌟 New original data reports
📣 Dedicated home for product announcements
💌 Zhuzhed up newsletter

Explore now!

Explore our ever-growing library of UX research, design, and product resources—including blog articles, podcasts, data reports, webinars, and how-tos.

11/08/2022

Future-state are a useful approach when you want to explore possible customer expectations, create new experiences and value, and align your team around a common goal.

Here's a great example from Bright Vessel.

Read more about why this and other CJM approaches are effective in our blog: https://bit.ly/3tsP1Tg

10/20/2022

Fairly rewarded participants = happy, honest, and excited participants. 😄
But what does a fair research incentive look like?
We analyzed data from nearly 20,000 research projects to find out.
Read the 2022 Research Incentives Report to dig into the average, most common, and recommended incentives for moderated and unmoderated studies.
Want a personalized, data-backed incentive recommendation?
Use the UX Research Incentive Calculator (link in comments👇). https://userintervie.ws/3D42ffq

How to choose the best research incentives for UX research, according to data from nearly 20,000 research projects in 2022.

10/19/2022

“Any intelligent fool can make things bigger and more complex. It takes a touch of genius—and a lot of courage—to move in the opposite direction.” — ‍E. F. Schumacher

Let's hear it for all the folks out there, helping us move in the opposite direction 🎉

For more quotes to remind you of the importance of UXR:

In need of a little boost? We’ve assembled our favorite quotes for UXR advice, inspiration, stakeholder persuasion, and more.

10/11/2022

In the hiring process for a role, your portfolio is a chance for you give your interviewer a preview of your expertise, process, and achievements.

Learn the 🔑 components of a strong portfolio from UX Researcher & Career Coach Eniola Abioye:

The 6 must-have components of a good UX researcher portfolio, according to a user experience career coach. Includes examples of real portfolios and advice for new researchers.

09/28/2022

Who doesn't love a persona-based customer journey map? 👯

Here's one from a USA.Gov case study, based on the real-life experience of an actual customer.

Discover more examples and templates here: https://bit.ly/3tsP1Tg

09/16/2022

Meet Rachell Lee, our newest Content Marketing Manager. 🎉

Her experience as a writer has touched various industries, but research has always been a huge part of her growth as a storyteller.

Read her debut article to learn more about:

👏Rachell’s first impressions of User Interviews
✍️3 ways user research helps her craft valuable content
🤔Her goals as a new UI-te

https://userintervie.ws/3QOfZi3

How does user research improve storytelling? 1. UXR humanizes stories. 2. User research is inquisitive and insightful. 3. User research is humbling…

09/13/2022

You've done the research. ✅

Now, you have to effectively communicate your research findings. 📣

If you could use a little inspiration for your next report or presentation, check out these free templates and best-in-class examples.

A list of 31 (free) templates and examples for sharing UX research findings. Formats include user research reports, slide decks, case studies, and more.

09/06/2022

Why do we ❤️ User Research?

Because, as Mark Twain said, "supposing is good, but finding out is better."

Get inspired by more and quotes here:

In need of a little boost? We’ve assembled our favorite quotes for UXR advice, inspiration, stakeholder persuasion, and more.

09/01/2022

❌ Myth: Only designers have portfolios.

✅ Fact: UX researchers have (and need) strong portfolios to stand out in the interview process.

Learn how to build an exceptional portfolio from UX Researcher & Career Coach Eniola Abioye:

The 6 must-have components of a good UX researcher portfolio, according to a user experience career coach. Includes examples of real portfolios and advice for new researchers.

08/31/2022

Onboarding is a user’s first impression of your product—so it’s essential to get it right.

Pulkit Agrawal, Co-founder and CEO of Chameleon, joined the Awkward Silences podcast to discuss:

⭐️ How to optimize the UX of your onboarding
👩‍💻 Contextual nuances in user onboarding
⛔️ Common onboarding mistakes UXers make

Listen to the episode (or read the transcript) here: https://userintervie.ws/3e9jAcJ

08/24/2022

What's more exciting than watching your idea come to life through a ? 😍

As in this high-fi prototype from JustInMind, clicking through user flows begins to give you a genuine feel for the experience.

See more examples of prototypes here: https://bit.ly/3sL1xNZ