
07/23/2025
A new meta-analysis published in The Lancet Psychiatry offers compelling evidence that what clients value most from psychotherapy often goes unmeasured by traditional outcome tools.
Led by Michaela Ladmanová of Masaryk University, the study analyzed data from 177 qualitative studies spanning eight decades and 24 countries. The findings show that clients report a range of meaningful benefits from therapy that extend far beyond a reduction in mental health symptoms.
The researchers consisted of a group of individuals from universities across Europe, led by Michaela Ladmanová of Masaryk University in the Czech Republic.
“The meta-analysis showed that clients value outcome dimensions beyond symptom reduction, such as deeper self-understanding, enhanced self-agency, and greater social engagement,” the authors write. “By examining psychotherapy outcomes across various diagnoses and therapeutic approaches, we highlight limitations in traditional outcome measures, showing the need for more comprehensive, client-centred assessment tools and the value of incorporating qualitative methods into understanding dimensions of change.”
All eight researchers involved in the study have also been psychotherapy clients themselves. Their approach aimed to better capture the nuanced, lived experiences of people in therapy—something that is often lost in standard clinical metrics.
The authors argue that symptom-focused assessments fail to reflect the complexity of what clients hope to achieve and actually experience in therapy. These outcomes, they suggest, require broader, qualitative tools that can account for personal growth, emotional processing, and changes in how people relate to themselves and others.
Rather than treating mental distress as a problem to be fixed through measurable symptom reduction, the findings highlight the importance of meaning, relationship, agency, and narrative in processes of healing. It points to a broader view of psychological life, understanding therapy as a space where people seek coherence, dignity, and transformation within the context of their lived realities. In doing so, the research invites us to reconsider what constitutes evidence, what counts as change, and whose experiences are considered legitimate in defining the aims of care.
From emotional depth to mindful living, clients name the benefits of therapy that standard measures often ignore.