12/08/2024
** IMPORTANT NOTICE TO CANADIAN CUSTOMERS **
As of November 2024, we’ve been made aware that there is a strike against Canada Post, and as a result, USPS (our primary courier choice for shipping merchandise) has terminated all shipments coming from or to Canada. We have been attempting to reach out to USPS for exceptions, however, it seems no concession will be made by them until the issue is resolved by the Canadian Union of Postal Workers.
Due to this, I would like to offer my sincerest apologies to our Canadian customers. Our understanding is shipping may be fulfilled by UPS or DHL Express, but we do not have any proof or confirmation of this method garnering any success through my own personal investigation.
I will be reviewing all orders from August 2024 – Dec 2024 to locate all instances of our customers having packages tied up by USPS and will be offering the option of a full refund or postponing shipments and reserving stock to ship out later (if in the event our merchandise is mishandled, and deliveries are not possible). The choice is solely the customer’s to make and we’d like to show we respect and fully honor the business process.
As a result, InViMa Records and Post Mortuus Distributions will be ceasing all sales to Canada until further notice. Any sales made today or after will be refunded and canceled. Once the strike is resolved, we will resume business with Canadian customers as normal, and confirmation can be found on the official InViMa Records website, InViMa Records Facebook, and InViMa Records Instagram page. Thank you for your understanding.
- SB