Back of House

Back of House Back of House helps independent restaurants select the technology they need for success.

01/05/2026

The Rules of the Road are as follows:
Full episode with Jon O'Connor from Long Road Distillers is out now.

01/04/2026

How a Michigan-based Distiller started handling the rising the mocktails

01/03/2026

Why restaurants should make videos their #1 priority to grow in 2026. Listen to Shawn Walchef's full episode wherever you get your podcast.

01/01/2026

Did you know The Mitten Brewing Company has its own ghost stories?

12/31/2025

When you walk into a brewery, what’s the first thing you notice?

12/30/2025

Before founding The Mitten Brewing Company, Chris Andrus spent years as a touring musician often broke, often on the road, and sometimes sleeping in bars after gigs.

12/29/2025

When Mitten Brewing Co first opened, they didn’t have much but they still chose to give back

12/28/2025

Many small businesses think philanthropy is only for large corporations or something you do once you’ve “made it.”

Chris Andrus of Mitten Brewing Co, in Grand Rapids, Michigan, challenges that idea. He believes giving back can be part of everyday business, even when resources are limited.

When guests choose where to spend their money, it matters how that business shows up for its community.

12/16/2025

Behind every polished podcast episode… is a very unpolished moment like this 😂🎙️

Sometimes the best part of recording So You Want to Run a Restaurant is what doesn’t make the final cut.
Enjoy the chaos, the giggles, and the “spirit fingers”

Listen to So You Want To Run a Restaurant wherever you get your podcast.

12/15/2025

Co-host Claudia has interviewed dozens of restaurant operators and the same five lessons show up every single time.

Here are the top 5 things successful restaurants all do well:
1️⃣ They hire and develop great talent it’s the real differentiator
2️⃣ Consistency matters more than creativity
3️⃣ Hospitality is their superpower
4️⃣ They automate aggressively to free up time and reduce chaos
5️⃣ They show up consistently on social media

Whether you run a neighborhood café or a multi-location concept, these fundamentals make all the difference.

12/11/2025

Three things every restaurant needs to build a real brand:
1. Know your why
2. Define your target audience
3. Be intentional about the customer experience

Master these and build a brand that last.

12/10/2025

Those 5-star reviews weren’t given they were earned through genuine guest feedback and the kind of hospitality people remember. ⭐

Gustavo’s story is incredible: he started as a dishwasher and is now the owner of one of the highest-reviewed Mexican restaurants in West Michigan. Listen now wherever you get your podcasts.

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