MSP Unplugged

11/28/2025

Join us on Black Friday for an MSP Unplugged LIVE as we dive deep into the journey from startup to success in the Managed Services world. In this episode, we share real stories, hard-earned lessons, and actionable strategies that helped us build and grow thriving MSP businesses. Whether you’re just starting out or looking to scale, you’ll gain insights on overcoming challenges, streamlining operations, and creating sustainable growth. Tune in for hallway discussions, advice, and practical tips to take your MSP to the next level!

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10/30/2025

New Episode! "How XCtium Climbed to #9 on MSP 501: Russ Reeder& ;s Vision for the Future"

📍"XTIUM's CEO Russ Reeder shares his vision for scaling the company both organically and through strategic mergers and acquisitions. Discover how AI is shaping their future and the journey that propelled them to rank #9 on th...

📍"XTIUM's CEO Russ Reeder shares his vision for scaling the company both organically and through strategic mergers and acquisitions. Discover how AI is shaping thei…

10/21/2025

New Episode! "Xperteks Big Reveal: Marcial Velez Drops New Innovations at MSP Summit"

Marcial Velez from Xperteks shares inspiring stories and unveils innovative solution live from the MSP Summit. 📍 Recorded live at the MSP Summit in Orlando. 🔗 Learn more about the summit: MSP Summit 2025 Overview: https://the...

Marcial Velez from Xperteks shares inspiring stories and unveils innovative solution live from the MSP Summit. 📍 Recorded live at the MSP Summit in Orlando. 🔗 Learn…

09/23/2025

New Episode! "Inside the MSP Summit: Kelly Danziger on Informa’s Vision for the Channel & MSP Summit"

In this exclusive interview, Kelly Danziger—General Manager and VP of Channel at Informa Tech—shares her journey into the tech space and the strategic direction Informa is taking to elevate the Channel Partners Expo and MSP S...

In this exclusive interview, Kelly Danziger—General Manager and VP of Channel at Informa Tech—shares her journey into the tech space and the strategic direction Inf…

09/09/2025

New Episode! "EP 284 Get Your S #!t Together with Better Tracker"

In this episode of MSP Unplugged, we sit down with Kevin Lancaster from Channel Program to explore a game-changing new tool designed to streamline operations for MSPs — Better Tracker . If you've ever felt overwhelmed by vend...

In this episode of MSP Unplugged, we sit down with Kevin Lancaster from Channel Program to explore a game-changing new tool designed to streamline operations for MS…

09/02/2025

New Episode! "EP 283 Summer Recap & What’s Next for MSP Unplugged"

We’re back in the studio! After a summer packed with live recordings, travel, and behind-the-scenes hustle, we’re kicking things off with a full recap episode. In this laid-back session, we catch you up on everything we’ve be...

We’re back in the studio! After a summer packed with live recordings, travel, and behind-the-scenes hustle, we’re kicking things off with a full recap episode. In t…

08/26/2025

New Episode! "EP 282 Putting MSPs First – GTIA’s New Era"

In this episode of MSP Unplugged, we sit down with Dan Wensley, CEO of GTIA, to unpack the powerful transformation of the Global Technology Industry Association. Dan shares how GTIA is shifting from certification-focused root...

In this episode of MSP Unplugged, we sit down with Dan Wensley, CEO of GTIA, to unpack the powerful transformation of the Global Technology Industry Association. Da…

08/25/2025

At our next tour stop we are looking at the future of MSPs. Juan Fernandez will kick us off with a dedicated session on MSP 5.0 and we'll also be talking about what we are doing to prepare during our open roundtable discussion!

Our community and this event is for real conversations about what’s next. With so much shifting in the industry, now is the time to come together, share what’s working, and get honest about what’s not.

Let’s unplug and talk about what really matters. Tickets available in the comments.

08/19/2025

New Episode! "EP 281 Securing the Stack with Todyl"

In this live episode of MSP Unplugged , we catch up with Ken Patterson from Todyl , recorded on-site at PAX8 Beyond . Ken shares how Todyl is helping MSPs simplify and strengthen their security stack through an all-in-one pla...

In this live episode of MSP Unplugged , we catch up with Ken Patterson from Todyl , recorded on-site at PAX8 Beyond . Ken shares how Todyl is helping MSPs simplify …

08/12/2025

New Episode! "EP 280 Legacy in Action – The Kenyatta Computers Story"

In this episode of MSP Unplugged, we sit down with Nahjee Maybin, CEO of Kenyatta Computer Services, a Denver-based MSP. Nahjee shares how he’s building on the legacy his father began—transforming Kenyatta Computers from a fa...

In this episode of MSP Unplugged, we sit down with Nahjee Maybin, CEO of Kenyatta Computer Services, a Denver-based MSP. Nahjee shares how he’s building on the lega…

08/11/2025

The MSP industry is changing, mostly driven by shifting client expectations, rapid technology advancements, and growing security demands. Which is why we are looking forward to industry veteran, Juan Fernandez at our upcoming TechCon Unplugged stop in Dallas!

Juan will share what the MSP 5.0 era will mean for service providers, from the technologies shaping it to the strategies needed to stay competitive.

Driven by the most important question our industry has ever faced...

"What do you do when what you do… isn’t what you do anymore?"

You’ll walk away with a clear vision of where the industry is headed and how to position your MSP to thrive in the future and redefine "managed".

Register for the event via the

08/05/2025

New Episode! "EP 279 Navigating Information with OpenText"

In this episode of MSP Unplugged, we’re joined by Mike DePalma, VP of Business Development at OpenText. OpenText is a global leader in information management software, helping organizations—especially MSPs—securely capture, s...

In this episode of MSP Unplugged, we’re joined by Mike DePalma, VP of Business Development at OpenText. OpenText is a global leader in information management softwa…