06/03/2026
Stewardship, not replacement, may be the most useful frame for AI in a mold shop.
At an AMBA Conference session, Steve and Evan Michon of Zero Tolerance offered a grounded account of AI experimentation inside their shop — including the uncertainty, mistakes, frustrations and wins.
Their starting point was practical: knowledge and workforce gaps from retirements, a remote designer needing software access, manual processes and data scattered across too many places. A few small AI experiments followed, addressing remote software connections, automated file backups, email routing for RFQs, quoting assistance and a live dashboard pulling ERP data that previously required spreadsheets and manual effort.
What shaped their approach:
- AI making people better, not replacing them
- Developing AI talent internally rather than relying on outside experts
- Maintaining human oversight and security awareness
- Accepting that results will be uneven
The broader takeaway is less about the technology and more about creating environments where people feel safe to explore it — and finding the internal talent willing to experiment, learn and push boundaries. https://www.moldmakingtechnology.com/articles/from-curiosity-to-capability