01/09/2026
Why Brand Storytelling Starts With the Problem
In effective brand storytelling, the most important step is often the one marketers tend to overlook — starting with the problem. At first glance, this might seem counterintuitive. Shouldn’t a brand lead with its strengths, capabilities, and value? Not necessarily.
Every memorable story — whether on the silver screen or in a corporate brand video — begins with tension. In the classic story arc, that tension comes from a problem or obstacle. Without a problem, there’s no reason for your audience to keep watching. The problem is what engages us, gives us context, and creates the emotional pull that keeps us invested in the journey ahead.
When Barking Squirrel Media partnered with the Hamilton County Court of Addiction and Recovery (Drug Court), we began with the problem: the inability of the traditional Court of Common Pleas to effectively address addiction, which often resulted in repeat offenses. By starting here, we set the emotional and narrative foundation for the story.
The Classic Story Arc in Brand Storytelling
The classic story arc — also known as the narrative arc — is built on three essential components:
A hero with a clear desire
An obstacle blocking the way
A guide who empowers the hero to overcome it
This structure has worked for thousands of years because it mirrors the human experience.
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The same principles that make Hollywood blockbusters compelling can make your brand videos resonate on a deeper level.
1. The Hero
In brand storytelling, the hero is not the brand — it’s the customer. The Hamilton County Drug Court’s “heroes” are individuals struggling with addiction who want to reclaim their lives, reunite with their families, and reintegrate into their communities.
The hero’s want must be powerful enough to drive the story. In fiction, Luke Skywalker wanted to become a Jedi and learn the ways of the Force. In marketing, your customer might want to run a more efficient business, live a healthier life, or create a safer community.
2. The Obstacle
The obstacle creates conflict, the heartbeat of any good story. Without conflict, there’s no transformation. In the Drug Court’s case, the obstacle was a judicial system not designed to address addiction recovery — resulting in cycles of incarceration without rehabilitation.
For your brand, the obstacle could be time constraints, limited resources, outdated technology, or lack of knowledge. The key is to name the obstacle clearly so your audience feels the tension and urgency.
3. The Guide
Here’s where brands often make a critical shift — and where brand storytelling becomes powerful. You’re not the hero; you’re the guide.
https://barkingsquirrelmedia.com/portfolio/brand-storytelling-how-the-classic-story-arc-transforms-marketing/