10/21/2025
I truly apologize for the shipping delay for Turnpike HxC. This has been completely out of my hands, and when I finally thought progress was being made I was hit with another setback.
After confirming my shipping/customs information on THREE SEPARATE OCCASSIONS (once via email & twice over the phone) and prepaying the taxes & duties, they finally cleared customs. Half of the packages arrived in California yesterday while the other half remained in Kentucky.
HOWEVER, upon checking tracking this morning it appears some of the packages were SENT BACK to Kentucky, while some remain in California. Some never even left Kentucky. I’m just so utterly frustrated and confused at this situation. I legitimately have never dealt with such an insanely stressful, horrendous experience with a shipping service before. I just have absolutely no idea what the f**k UPS is doing.
I promise I will keep you all updated, and as soon as these records arrive (hopefully in one piece), I will begin shipping IMMEDIATELY.
Again, I’m so so sorry for the delay.