05/28/2024
Google Business Profile Chat is Going Away
We are reaching out to share that Google will be winding down its chat feature in Google Business Profile on July 31, 2024. We understand this may be difficult news. As Google continually improves its tools, it occasionally has to make challenging decisions that impact businesses and partners. However, Google remains committed to being a helpful partner in managing your business.
Starting July 15, customers will no longer be able to initiate new chat conversations with your business via Google. By July 31, chat functionality will end entirely. Although customers will still find and contact your business through Google Search and Maps, it’s crucial to have a strong, independent online presence.
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