04/19/2025
Subject: Urgent Concern About Customer Service at Target.
On Saturday, April 19, 2025, at noon, my wife and our three children visited Target for some basic household shopping. Unfortunately, we had a troubling experience at cashier number three that I feel compelled to share.
When my daughter asked the cashier for a sticker, the response was not only dismissive but also included laughter, which made her cry. My wife, who speaks Spanish, asked to speak with a supervisor, but her request was ignored. Instead, the cashier made a dismissive gesture, signaling my wife to leave the situation alone.
This treatment is unacceptable. Children deserve kindness and respect, and it is crucial for all employees to understand the impact of their actions. No child should feel belittled, and adults should model compassion and understanding, especially toward kids.
After speaking with a supervisor in-store, I voiced my concerns about documentation to ensure this incident would be addressed. However, the cashier simply stated that someone else would handle it without providing any assurance that our feedback would be taken seriously. We left the store with our daughter in tears, reinforcing to her that everyone deserves respect, regardless of age.
I reached out to the corporate office and spoke with two supervisors who assured me they would follow up. However, I believe it’s important to raise awareness about this issue publicly.
We shall hold Target accountable for the actions of all employees toward customers, as every individual—especially children—should feel safe and valued while shopping. I urge Target to ensure that their staff is trained to treat all customers with the kindness they deserve.
Thank you for your attention to this matter. Let’s work together to foster a more compassionate community.
