MoneypennyUS

07/02/2025

We’re proud to see Moneypenny featured in the Atlanta Journal Constitution!

In a new article exploring how Georgia companies are embracing AI in the workplace, our US CEO Richard Culberson shares insights on how businesses can balance efficiency and empathy using AI to enhance the human touch. He also highlights findings from our latest survey: 64% of companies are already using or exploring AI to drive productivity.

Read more: https://hubs.la/Q03vGlpR0

Increasingly, Georgia businesses are using AI to simplify and streamline various tasks. Two experts offer advice for how to address concerns in the workplace.

06/17/2025

Shoutout to our VP of Sales, Eric Schurke, who was featured in Fast Company as a member of the executive board, sharing what really makes a great virtual assistant partnership.

“Treat them as a true extension of your team. Share your goals, brand voice, and customer expectations from the start.”

That’s exactly how we do things at Moneypenny, by acting as a true extension of our clients’ teams, aligning with their goals and values, and combining talented people with smart technology to deliver exceptional customer experiences every day.

👉 Read the full article for more expert insights: https://hubs.la/Q03sr6CL0

Learn how to build strong, effective partnerships with virtual assistant agencies to support your company's long-term growth.

05/20/2025

How is technology reshaping client communication in the legal sector?

In this episode of the Legal Funding Journal (LFJ) Podcast, our CEO Richard Culberson shares how legal teams can blend AI and human connection, boost client experience, and stay ahead of the curve, all without overwhelming their teams.

🎧 Check out the full conversation: https://hubs.la/Q03nqHpK0

05/19/2025

From allergy season and sports injuries to hurricane-related emergencies, spring and summer often bring a spike in patient calls. Yet many practices still rely on voicemail, even though 60% of patients hang up if left on hold for more than a minute, and 13% won’t wait at all.​ Is your practice prepared?

We’ve put together a free guide to help you stay responsive, protect your patient experience, and handle seasonal demand with confidence.

Get your copy at https://hubs.la/Q03n9q9H0

05/16/2025

The legal industry doesn’t need more AI, it needs smarter ways to use it.

In collaboration with Legal Reader, Moneypenny's US Head of Marketing Kris Altiere shares how law firms can find the right balance between technology and the human touch to work smarter, not harder.

As Kris puts it: “Ultimately, the AI winners in the legal space won’t be the firms with the most advanced AI. It will be the ones who figure out how to blend AI and human capabilities in ways that make sense from firm to client.”

Read the full article: https://hubs.la/Q03m-rg80

05/15/2025

In a fast-paced industry like legal, client expectations have never been higher, and first impressions matter more than ever. One unanswered call can be the difference between signing a client or losing them for good.

That’s why we created a simple, practical checklist to help you take control of every client interaction — starting with the first call.

Download our checklist today for more helpful tips on perfecting your client journey. It’ll give you a clear idea of where your firm might be missing out. And Moneypenny is here to support you all the way.

Get your copy: https://hubs.la/Q03ms-xw0

05/12/2025

Be ready when opportunity calls this spring.

Seasonal surges in home services demand, from burst pipes to broken AC units, can quickly overwhelm even the most prepared businesses. In a fast-paced industry like home services, every call is a potential missed opportunity, and your customers won't wait around.

Moneypenny helps you stay responsive and reliable, making a great first impression every time. Talk to us today - https://hubs.la/Q03m69490

05/09/2025

A night to remember, 25 years in the making!

To mark Moneypenny’s 25th birthday, we brought the team together for a Y2K-themed PROM, a throwback to the year we first began. From glitter and glow sticks to team members flying in from across the US and UK, it was a true celebration of everything that makes Moneypenny so special.

Congratulations to our incredible team members Demo Dandy and Brittany Farris who were crowned Prom King and Prom Queen!

Cheers to the friendships, the memories, and all that’s still to come.

05/06/2025

Spring is a busy season, especially for personal injury and family law firms. Seasonal surges bring a flood of new opportunities, but they also come with risk: missed calls, unanswered inquiries, and lost revenue. Just one missed call could mean handing a high-value case straight to your competitor.

Read our latest blog to see how law firms are staying ahead this season and the true cost of missed calls during peak periods.

05/01/2025

Seasonal peaks in the home services sector are nothing new, but many businesses still lose out.

Our free guide shows how to stay ahead, handle every call with confidence, and turn more inquiries into loyal customers - all while delivering an exceptional experience.

Get ahead with our free guide: https://hubs.la/Q03kF-mw0

04/30/2025

We’re headed to the AAOE Inspire Conference and we can’t wait to connect with orthopedic leaders from Atlanta.

Come say hello to our team members Ela Bayraktar, Matt Pierce, and Amy Sagar at table 902. We're ready to chat about how our 24/7 call answering and live chat services are transforming patient communication and intake for practices like yours.

🧊 Plus, don’t miss your chance to win a Yeti cooler. Stop by our table to enter the giveaway, perfect for keeping things cool all summer long.

See you there!