08/03/2025
The doctor’s optical handoff isn’t a formality; it’s the emotional bridge between clinical expertise and patient action. In this Defocus Media episode, Dr. Darryl Glover and Dr. Rachel Simpson explore how to turn the handoff into a moment of trust, personalization, and continuity of care.
From Dr. Simpson’s unique background in theater to Dr. Glover’s “Two-Minute Drill” for deeper patient connection, this conversation unpacks how soft skills, team synergy, and small talk can transform outcomes in the exam lane and beyond.
Watch to learn:
� Why the handoff is doctor-to-patient, not just doctor-to-staff
� How to empower your team to elevate care
� Tips for meaningful small talk and lifestyle-driven prescribing
� The role of digital presence in building trust before the exam
Whether you're in the exam room or the optical, this episode will change how you think about every patient interaction.